Dynamic F&B Operations Manager with a proven track record at , excelling in menu development and vendor management. Adept at optimizing costs and enhancing service delivery, I foster strong client relationships while ensuring compliance with food safety standards. My leadership and operational audit skills drive exceptional results in high-volume environments.
Overview
2026
2026
years of professional experience
Work History
Administrative Head
3F Oil Palm Pvt.Ltd
Hyderabad
05.2021 - Current
F&B Management:
Overseeing facility & infrastructure management including maintenance & upkeep of café & Kitchen as per prescribed standards.
Coordinate with the vendors in all aspects of kitchen management from menu-planning to monitoring food production; kitchen area in accordance with health, hygiene and safety regulations
Monitor all the cafeteria’s quality of food and upkeep of the area cleaning
Check the bills of the vendors submitted and cross check with the data from the local cafeteria managers and ensure the billing is done accordingly.
To coordinate with the food providers for any equipment requirements and ensure they are provided within the budget.
Travel Management:
Booking all the travel tickets for all the employees who are travelling to various locations
Coordinate with the travel agency for Air tickets and ensure that the tickets are handover over to the employees within their travel.
Coordinate with the local Admin team and ensure the vehicles are sent to the employees according to their travel timelines
Ensure the hotels are booked according to employees travelling location and dates
To book the guest house accommodation according to their travel
To check the employees travelling allowances verify and submit to the accounts.
Vendor Management:
Procuring quotations from different vendors, preparing comparative statements and raising PR.
Processing vendor bills and coordinating with accounts team for clearing the vendor payments & disbursement.
Reviewing day-to-day consumption reports.
Ensuring the maintenance of stocks in an effective and efficient manner. Procure the required stock from the vendors.
Event Management:
Take care of banquets events with external vendors.
Preparing the checklist of the conference / meeting / event.
Deploy the manpower in coordination with the vendor for smooth run of the conference / meeting / event.
Crosscheck the arrangements before the start of the conference/Meetings
Preparing Month end events sale reports.
SPOC for all the events with coordination with the HOD’s.
Security Management:
To identify security service vendors, do the agreements according to our requirement, monitoring their work and ensure their services are up to the mark.
To do periodical visits in all the locations, check the records and ensure the manpower is according to the given agreement
Reviewing day-to-day operations and connect with the security personal if needed in any emergency like Theft/Manpower shortage & Manpower additional Requirements.
Ensuring the services are up to the mark upon agreed terms and conditions.
F&B Operations Manager
Sodexo - Qualcomm
Ensure that all the service deliveries are carried out as per the terms and conditions agreed upon with the client.
Initiate development of new menus upgrades old menus and special event menus.
Develop new ideas for promotions, festivals and other special events.
Ensure that safety and hygiene policy is strictly followed at site.
Carry out operational audits to check for confirmation to lay down processes and policies.
Communication and Client Retention
Stay in close communication with the client for all issues regarding services, additional business, new initiatives and hygiene and prepare documents of the same.
Ensure that the branding policy is rolled out and followed as per the specifications.
Timely addresses of all issues with pertaining to the client and the operations
Cost Management
Responsible for establishing and maintaining multi-level and business unit relationships with clients ensuring a full understanding of the hierarchy and strategic vision of the client.
By maintaining and keeping a proper record without over writing to ensure an audit.
Identify training needs to ensure that the staff always remains competent.
Carry out daily inspection rounds planned and surprise visits to monitor and measure service delivery and take corrective actions where necessary.
Planning, scheduling and deployment of manpower and tasks efficiently to ensure that the required service scope and service levels as per SLA are achieved consistently.
Ensure that all F&B consumables used for delivering the services are optimized and stock controlled and ensure that all equipment used in the delivery of services are well maintained.
Build progressive client, staff and vendor relationships.
Working on weekly, monthly, quarterly, and annual management reports.
5S Program- working on 5S program -Sort-Set in order – standardization -shine -Sustain. The facility is organized as per 5S program and is sustained on a daily basis.
Having a total three cafeteria’s area of 64,000 sq. ft. (14,500, 16,000 and 33,500) with sitting capacity of 1500, Cafeteria foot falls 3200 on average every day.
Being an in –charge of Food and Beverage Dept., responsible for F&B Day to day operations
Actively involved in Cafe come / Hyd Dining committee to update on challenges/ Issues and a way forward approach.
Successful in handling Clients & Team Events and ensuring smooth operations.