Results-oriented professional with a disciplined and organized approach to enhancing company performance. Utilizes creativity, hard work, and utmost dedication to achieve goals.
Overview
16
16
years of professional experience
Work History
IT Analyst - Project Management Lead
TATA CONSULTANCY SERVICES LIMITED
Bangalore
04.2014 - Current
Working closely with the legal and finance team and keeping hands-on with the projects.
Accurately record information on computer databases.
Processing and analyzing raw data into reports.
Investigating and documenting key data and information.
Tracking the business pipeline, maintaining status of current and upcoming contracts.
Monitoring timesheets, generating invoices, creating, and maintaining new WONs.
Preparing quarter-end revenue reports, gross margin reports, and gap analysis report.
Working on contracts management system and cost budget for projects.
Monthly and quarterly revenue target projections, allocations of resources, billings, project management and resourcing, on/off boarding.
Liaised with project managers to evaluate project scope and define milestones and deadlines.
Assessed, monitored and reported on work progression.
Coached less experienced personnel on best practices for managing projects within a corporate environment.
Collaborated with team members across departments on initiatives related to process improvements or cost savings opportunities within the PMO portfolio.
Supported the implementation of new technologies or methodologies that may improve efficiency within the organization's PMO operations.
Working on Project Workbench to assign tasks and creating and tagging Project ID.
Uploading billing vitals, follow-up with the legal and finance team for work orders, task orders, and change orders.
Handling end-to-end process of Johnson & Johnson portfolio.
Liaising with Program Managers, Project Managers, and delivery managers for smooth operations of the project workflow.
Training project managers and delivery managers on analyzing cost and revenue reports.
Gap analysis discussion with DM and PM.
Handling ODC access and travel requests for the resources working in J&J Life Science project, movement between projects.
Ensuring development and implementation of consistent, as well as standardized, business processes.
Handling T&M, Pure Turnkey, and Job type projects and tracking budgets of projects.
Preparing monthly decks and sharing allocation, RAM, IOU reports with IOU head.
Resource management and allocation, risk analysis, business unit level invoicing, and budget forecasting.
Coordinated project timelines and resources to ensure successful completion of projects.
Developed, maintained, and monitored project plans for multiple concurrent projects.
Assisted in the development of PMO procedures, standards, templates, and tools.
Provided guidance to Project Managers on best practices for managing their respective projects.
Facilitated communication between stakeholders and Project Managers to ensure effective collaboration throughout the life cycle of each project.
Prepared reports to track progress against budget and timeline objectives.
Analyzed data collected from various sources to identify areas of improvement in the PMO processes and performance metrics.
Reviewed project deliverables for quality assurance prior to submission or release.
Monitored compliance with established policies, procedures, and guidelines related to the PMO operations.
Conducted regular reviews with stakeholders to assess progress against milestones and objectives.
Maintained accurate records of all activities related to the PMO operations including documentation of changes made as necessary.
Generated reports summarizing key performance indicators relating to ongoing projects within the PMO portfolio.
Participated in meetings with internal teams and external partners and clients as needed.
Produced thorough, accurate and timely reports of project activities.
Submitted budget estimates, progress reports and cost tracking reports.
Handled portfolio of initiatives to support organization's goals.
Troubleshot and resolved non-technical issues using support documentation and training.
Established and maintained quality performance metrics to meet objectives.
Drove communication within high-performance, cross-functional organization to meet aggressive goals.
Program Manager
BIHAR DEVELOPMENT TRUST
11.2008 - 08.2010
Setting targets and incentives for Field Executives, site visiting and approving groups, involve in corporate meetings with other Program Managers, working with MS Office, preparing reports & dashboards, maintaining day to day reports
Management of Bills & Payments, Complaints management & Surveys, Customer Service & Engagement, Expertise in end to end payments set up for customers.
Marketing Executive (Client Acquisition)
INDIAMART INTERMESH LTD
10.2012
To generate leads & identify decision makers within targeted leads and initiate the sales process
To penetrate all targeted accounts and originate sales opportunities for the company's products and services
To set up and deliver sales presentations, product/service demonstrations on daily basis
To ensure systematic follow-up with the client organizations to take the sales pitch to timebound closure
To be an interface between the customer and internal support teams to ensure that the customer receives the best possible service from the company
To ensure that all payments are collected as per the company's payment terms
Ensure adherence to sales processes and requirements
Achievement of monthly, quarterly & yearly business plan