PREM RANJAN
Operation Analyst &Technical Support Executive
Noida,DL
Summary
To work in a firm with a professional work-driven environment where I can utilize and apply my knowledge, skills which would enable me to grow while fulfilling organizational goals.
Knowledgeable advertising and marketing professional with substantial experience planning and deploying campaigns. Expertly tracks markets and adapts techniques for maximum returns. Accomplished in leveraging cross-channel marketing techniques and fresh approaches. Experienced with data analysis and consumer behavior research, contributing to impactful market strategies. Utilizes advanced research techniques to gather and interpret valuable insights. Knowledge of statistical software and research methodologies, ensuring accurate and reliable findings.
Overview
4
4
years of professional experience
Work History
Operations Analyst & Technical Support
IEnergizer
Noida, Uttar Pradesh
04.2022 - Current
- Boosted customer satisfaction levels with thorough analysis of client feedback and timely resolution of issues.
- Established strong relationships with key stakeholders, fostering a collaborative environment conducive to achieving shared goals.
- Created and managed operational databases to store and track data and maintain accurate information.
- Managed multiple projects simultaneously, delivering results within tight deadlines while maintaining high-quality standards.
Market Researcher
SAMRIKA CRITIQUE SERVICES PVT LTD
Gurgaon
08.2021 - 02.2022
- Used exceptional communication and relationship-building skills to engage consumers in face-to-face surveys.
- Captured and recorded participant opinions and responses with meticulous accuracy.
- Leveraged data to build strategies for targeting specific markets and consumer demographics through marketing campaigns.
- Developed research strategies to assess market demand and ideal characteristics of new product or service offerings.
Education
B.Tech
Training: 1 Month -
Subros Pvt Limited
Noida, UPAcademic Achievement Award:
B.Tech - Mechanical Engineering
Dronacharya Group Of Institution
Greater Noida, UP2021
12th -
Kendariye Videlay School
Patna City, BR2014
10th -
Holy Mission SecondarySchool
Patna City, BR2012
Skills
- My SQL
- Python
- Power Bi
- Data Analyst
- Zendesk
- JIRA
- CRM system management
- Team Leadership
- Microsoft Excel and Google Sheet
- Power Point
- Data management
- Content Moderated
- Survey coordination
- Quantitative research
- Promotions planning skills
- Excellent communication
- Photography
- Copywriting abilities
Accomplishments
- Recognised by management for behaviours, leading to increased Results.
- Planned and coordinated projects resulting in increased Results.
Affiliations
- Member, Professional Association
Languages
English
Advanced
C1
Hindi
Proficient
C2
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Additional Information
- Prizes and Awards: Chief invigilator at AFCAT central exam 2019 in Greater Noida.
- Won 1st prize in college photography competition 2018 and 2019.
Timeline
Operations Analyst & Technical Support
IEnergizer
04.2022 - Current
Market Researcher
SAMRIKA CRITIQUE SERVICES PVT LTD
08.2021 - 02.2022
B.Tech
Training: 1 Month -
Subros Pvt Limited
Academic Achievement Award:
B.Tech - Mechanical Engineering
Dronacharya Group Of Institution
12th -
Kendariye Videlay School
10th -
Holy Mission SecondarySchool
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