Summary
Overview
Work History
Education
Skills
Work Availability
Accomplishments
Work Preference
Software
Interests
Timeline
Generic
Prem Sahu

Prem Sahu

Brahmapur

Summary

Dynamic professional with a proven track record at Rangolee Textiles and Optical Palace, excelling in customer service and accounts receivable management. Demonstrated ability to enhance customer satisfaction and streamline financial processes, ensuring accuracy and efficiency. Skilled in cash handling and fostering strong client relationships, contributing significantly to operational success and customer trust.

Overview

6
6
years of professional experience
2
2
Languages

Work History

Cashier

Rangolee Textiles
02.2019 - 10.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Performed cash, card and check transactions to complete customer purchases.
  • Handled cash with high accuracy and took care to check bills for fraud.

Account Assistant

Optical Palace
11.2018 - Current
  • Maintained open lines of communication with vendors, negotiating favorable payment terms when needed.
  • Documented sales, customer interactions and concerns and generated update reports for senior management.
  • Entered customer order details into system, accepted payments and updated accounts.
  • Ensured proper record-keeping through meticulous data entry and filing practices, reducing information retrieval time significantly.
  • Used advanced software to prepare documents, reports, and presentations.
  • Collaborated with cross-functional teams to ensure accurate billing and prompt payment collection.
  • Developed strong relationships with clients, leading to increased trust in our organization''s ability to manage their finances.
  • Contributed to budget development and monitoring for better cost control and forecasting.
  • Managed accounts payable and receivable processes, maintaining healthy cash flow for the company.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Streamlined account management processes for improved efficiency and reduced errors.
  • Matched purchase orders with invoices and recorded necessary information.

Education

HSE - All

Good Sephererd English Medium School
Mahasamund, Chhattisgarh

BBA - Accounts And Finance

Gayatri Institute of Science & Technology
Brahampur, Odisha, India
04.2017

Skills

  • Customer Service

  • Work Ethic and Integrity

  • Time management skills

  • Cash Handling

  • Patience and Empathy

  • Cleaning and sanitizing

  • Reliability and punctuality

  • Refunds and exchanges

  • POS Systems

  • Accounts receivable management

  • Data Entry

  • Invoice Processing

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.
  • Supervised team of 15 staff members.
  • Promoted to Cashier after only 2 years for exceptional performance.
  • Achieved Honest Employee award by introducing Tally Prime for Accounting tasks.

Work Preference

Work Type

Full TimeContract Work

Work Location

On-SiteHybrid

Important To Me

Paid time offFlexible work hoursHealthcare benefitsPaid sick leavePersonal development programsWork from home option

Software

Tally ERP

MS-Office

Power BI

Interests

Travelling

Earn Money

Watching TV

Playing Games

Timeline

Cashier

Rangolee Textiles
02.2019 - 10.2023

Account Assistant

Optical Palace
11.2018 - Current

HSE - All

Good Sephererd English Medium School

BBA - Accounts And Finance

Gayatri Institute of Science & Technology

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