Prem Singh

Regularly analyzed fraud trends and patterns to proactively identify emerging risks and develop appropriate countermeasures. Prepared and presented detailed reports on fraud incidents and mitigation, strategies to senior management, Providing valuable insights for decision-making and strategic planning. Maintained thorough documentation of fraud cases and investigations in accordance with company policies and regulatory requirements. Provided training and guidance on best practices in fraud.

detection and prevention.

Achievements/Tasks

1. To ensure that I am analyzing potential suspicious financial activities.

2.Performed routine and special audits of cases flagged; investigated for frauds

3. Handling onshore escalations and resolving the issues.

4. Help the new joiners in assisting with their queries.

Fraud Investigation and Chargeback Services aim to identify and address fraudulent activities, manage disputes arising from unauthorized or erroneous transactions, and facilitate fair resolution for all parties involved. The primary objectives include protecting consumers from financial losses, helping merchants manage and mitigate chargeback-related risks, and maintaining adherence to industry regulations and standards.