Prema Metilda
Counsellor
Chennai
Summary
Dynamic professional with a proven track record at HCL Tech, excelling in client advocacy and crisis intervention. Enhanced client satisfaction through empathetic communication and effective behavioral modification strategies. Successfully implemented culturally-sensitive interventions, fostering positive change and emotional well-being in diverse populations. Committed to continuous improvement and professional development in mental health support.
Overview
8
8
years of professional experience
Work History
Counselor
HCL Tech
07.2021 - Current
- Utilized motivational interviewing techniques to encourage positive change in clients'' lives.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Guided clients in developing skills and strategies for dealing with problems.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Contributed to a supportive work environment by sharing knowledge, resources, and new findings within the counseling field.
- Conducted thorough assessments to identify client needs and appropriate intervention strategies.
- Coordinated referrals between agencies to ensure seamless transitions for clients receiving multiple services.
- Implemented behavioral modification strategies to help clients develop healthier coping mechanisms.
- Designed culturally-sensitive interventions tailored to each client''s background and experiences.
- Developed and facilitated group therapy sessions for increased social support and skill-building opportunities.
- Provided crisis intervention services to individuals experiencing acute distress or dangerous situations.
- Established trusting therapeutic alliances with clients through empathetic listening, validation, and unconditional positive regard.
- Collaborated with interdisciplinary teams to provide comprehensive care for clients with complex needs.
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Participated in ongoing professional development trainings to remain current on best practices within the counseling field.
- Communicated regularly with other professionals involved in the client''s care for coordinated service delivery efforts.
- Maintained detailed client records to track progress and adjust treatment plans as necessary.
- Facilitated workshops on stress management techniques, leading to better client self-care strategies.
- Improved client coping mechanisms with introduction of evidence-based practices.
- Provided crisis intervention services, offering immediate support and stabilization.
- Reduced symptoms of anxiety and depression in clients by utilizing cognitive-behavioral strategies.
- Fostered supportive environment, enabling clients to openly discuss their feelings and experiences.
- Enhanced client emotional well-being by conducting individual and group therapy sessions.
Assistant Headmistress
Velammal Vidyalaya
05.2018 - 05.2020
- Promoted diversity and inclusion within the school community by creating initiatives aimed at celebrating cultural differences and fostering understanding among students, staff, and families.
- Coordinated successful school events such as fundraisers, open houses, concerts, athletic competitions, award ceremonies to increase visibility in the community.
- Boosted staff morale by fostering a collaborative and supportive work culture, resulting in increased job satisfaction and retention rates.
- Optimized resource allocation by analyzing budgetary needs, securing grants, and prioritizing expenditures for maximum impact on student achievement.
- Oversaw faculty hiring process ensuring highly qualified educators committed to student success were recruited and retained at the school level.
- Led school accreditation process ensuring compliance with national standards ultimately achieving full accreditation status.
- Expanded extracurricular offerings to promote well-rounded student development both inside and outside the classroom.
- Streamlined enrollment procedures to attract more students while maintaining high-quality educational offerings for current attendees.
- Increased parent engagement through regular communication, workshops, and events focused on student success.
- Improved school performance by implementing innovative leadership strategies and fostering a positive learning environment.
- Implemented rigorous curriculum standards that aligned with state requirements to ensure academic excellence across all grade levels.
- Implemented a comprehensive evaluation system for teachers, providing constructive feedback for growth and improvement.
- Introduced new technology tools for enhancing classroom instruction, streamlining administrative tasks, and improving communication between stakeholders.
- Enhanced teacher effectiveness with comprehensive professional development programs and ongoing support.
- Managed facility improvements projects providing updated classrooms spaces conducive to 21st-century teaching methods.
- Revamped safety protocols to create a secure learning environment where students feel protected both physically and emotionally.
- Cultivated positive relationships between community members, school students, and teachers.
- Performed classroom evaluations to assess teacher strategies and effectiveness.
- Monitored student behavior and enforced discipline policies.
- Monitored and evaluated educational programs to maintain high-quality performance objectives and standards.
- Oversaw schedule management and protocols for orientation, registration, and related activities.
- Trained teachers on effective teaching techniques, classroom management strategies, and behavior modification.
- Instructed small groups of teachers and students.
- Mentored newly hired educators and provided encouragement and feedback.
- Supervised afterschool program to promote student growth and maintain safety for all attendees.
- Established instructional practices driven through statistical performance data.
- Researched and incorporated new educational trends and instructional strategies to optimize education effectiveness.
- Defined and enforced student academic achievement standards in line with district goals and objectives.
- Observed teachers, documented activities and implemented improvement plans to optimize classrooms.
- Formulated and implemented school safety and security policies.
- Managed budgets and resources for educational programs.
- Monitored student progress and implemented intervention strategies to support student success.
- Communicated with parents to encourage active parental participation in education.
- Coordinated staff and student activities to promote a safe and productive learning environment.
- Maintained school focus on learning by enforcing rules related to academics, student discipline and class attendance.
- Verified student grades, attendance and schedules.
Education
Advanced Diploma in Montessori Teacher Training - Early Childhood Education And Child Psychology
Maria's Montessori Academy
Chennai 12-2013
Bachelor of Science - Mathematics
Guru Nanak College
Chennai 09-2013
Skills
Counseling
Client counseling
Client advocacy
Client records management
Office administration
Behavior monitoring
Care planning
Intervention planning
Peer counseling
Mental health support
Adolescent counseling
Personal development sessions
Crisis intervention
Empathy development
Self-care strategies
Behavior modification
Learning disability awareness
Timeline
Counselor
HCL Tech
07.2021 - Current
Assistant Headmistress
Velammal Vidyalaya
05.2018 - 05.2020
Advanced Diploma in Montessori Teacher Training - Early Childhood Education And Child Psychology
Maria's Montessori Academy
Bachelor of Science - Mathematics
Guru Nanak College