Senior digital content QA professional with 8+ years of experience in specializing delivering exceptional user experiences for e-learning courses. Detail-oriented and collaborative team player with strong organizational skills. Demonstrated success in improving processes, maintaining business documentation, and fostering effective communication within the editorial team. Dedicated and enthusiastic job seeker seeking a senior position to make meaningful contributions towards company goals.
Hi, I’m
Prema TS
Sr. Digital Content QA
Hyderabad
Summary
Overview
9
years of professional experience
2
Certifications
Work History
Skill-Up TechnologiesHyderabad
Sr. Digital Content QA - Publisher
11.2021 - Current
Job overview
- Ensure quality audits and web usability for e-Learning Courses.
- Primary responsibility focuses on proofreading and editing written content and video transcripts.
- Quality audits on graphical/video content using design tools and related software.
- Operated high-volume copiers, large and small laminators and binding and finishing machines to finalize 2-3 Courses per week.
- Proofread on drafts, pre-published and published content while adhering to Clients' style guides and content models.
- Serves as Point of Contact (PoC) for business escalation and remediation processes.
- Collaborating with project managers, stakeholders, Instructional Designers, and the Publishing team for prior deliverables.
- Proficient in self-managed ticketing and internal team management with efficiency, and completeness.
- Worked within multilevel approval structures to maintain quality standards for work.
Cognizant Technologies SolutionsHyderabad
Sr. Ad Creative Executive(Client - Google)
02.2020 - 05.2021
Job overview
- Worked with Google (vendor client) on extracting assets per the guidelines from the home page of a URL for creating new ads on the Google home page
- As the designated PoC, overseeing business escalation clauses and remediation processes
- Expert in creating Google ads
- As per daily TAT 50 links were extracted to create 200 adds for Google home page.
- Verified and extracted assets were released to the Google Ads page which goes live in less than a day
- Facilitated regular meetings with departmental trainers and heads to address training matters
- Skilled at working independently and collaboratively in a team environment.
Thomson ReutersHyderabad
Associate. Publishing Specialist
02.2015 - 12.2019
Job overview
- Successfully managed 100+ high-revenue publications with a 100% quality record and achieved a STAR award every year
- Proofread pages for customers and released products to the print department for final production
- Conducted Quality Checks for the team, ensuring legal compliance and web usability
- Expertise in training new hires and aligning them with team objectives and processes
- Served as POC for R&D knowledge management delivery, ensuring SLA adherence
- Lead knowledge succession planning and collaborate with global stakeholders
- Own R&D project learnings capture process and maintain enterprise-wide repository
- Collaborated with U.S
- Counterparts to develop new processes for indexing Westlaw Products
- Managed projects end-to-end, from stakeholder requirements gathering to technical output delivery
- Initiated process improvements leading to a significant reduction in production hours
- As a publishing specialist, responsible for complete content management, from basic coding to website content publishing, and post-publishing analysis and reporting, including FOCDs.
Education
Osmania UniversityHyderabad
Masters in mass communication and Journalism
06.2013 - 2015.05
University Overview
- Created Daily Noon Paper as a Assignments
- Created 10mins Video which involves Pre and Post Video Production Process.
St, Francis Women's CollegeHyderabad
Bachelor's in Mass Communication and Journalism
06.2010 - 2013.05
University Overview
Achieved A grade in Certification Course in Personality Development.
St, Francis Women's CollegeHyderabad
Intermediate
06.2008 - 2010.05
University Overview
St Andrew High SchoolHyderabad
Board of Secondary Education
06.2008 - 2008.05
University Overview
Skills
Expert in Quality auditing of Digital and ebook publishing
Languages
English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Telugu
Bilingual or Proficient (C2)
Urdu
Advanced (C1)
Certification
Introduction to Agile Development and Scrum
Timeline
Project Management Foundations: Quality
09-2022
Introduction to Agile Development and Scrum
12-2021
Sr. Digital Content QA - Publisher
Skill-Up Technologies
11.2021 - Current
Sr. Ad Creative Executive(Client - Google)
Cognizant Technologies Solutions
02.2020 - 05.2021
Associate. Publishing Specialist
Thomson Reuters
02.2015 - 12.2019
Osmania University
Masters in mass communication and Journalism
06.2013 - 2015.05
St, Francis Women's College
Bachelor's in Mass Communication and Journalism
06.2010 - 2013.05
St, Francis Women's College
Intermediate
06.2008 - 2010.05
St Andrew High School
Board of Secondary Education
06.2008 - 2008.05
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