An Innovative thinker with cross-border knowledge who believes that
"Every Day is a learning Curve".
An enthusiastic, self-motivated, reliable, responsible and hard working person. Mature team worker and adaptable to all challenging situations. Able to work well both in a team environment as well as an individual contributor. To work well under pressure and adhere to strict deadlines are key to success.
Profile
Legato Health Technologies – A Start up which began operation in Bangalore (2018) and Hyderabad with 10 Employees in September 2018, Was hired by the Client and in Rolls with Cushwake. Today the client has 20000+ employees across Hyderabad and Bangalore. Taking care of Close to 1 Million SFT in Hyderabad. Awarded as best Facilities Manager for two consecutive years both from Client and Cushwake.
• Comprehensive experience in directing overall functions for executing facility management involving space management, human resource mobilization, structured communication & execution within cost & time parameters
Capable of defining & communicating policies, procedures & standards throughout the organization and determining corporate vision
• Proficient in conducting in-depth reviews & risk assessment and selecting appropriate risk mitigation strategies; experienced in conducting routine property inspections and random checks on site staff to troubleshoot and resolve service lapses and facility defects
Skilled in daily administrative - Soft Services & transportation
Expertise in projects management with administration of budgets & contracts, coordination with project players, supervision of construction, quality control & close out functions
Knowledge in staff development, mediation, conflict resolution, HR records management, HR policies development/ compliance, Compensation & Rewards Management, Employee Relations and Organizational Change management
Steered day-to-day operations like defining & implementing department SOPs; set-up and managed control systems for ensuring organizational quality standards and optimizing costs
Analyzed forecast, budget, procurement, distribution and consumed resources aimed at optimizing resource utilization
Defined and mapped business requirements to align with pre- defined processes and other operational aspects
Evaluated & presented various status reports at senior management reviews to enable effective decision-making
Collaborated with the senior management evaluating local requirements & implemented site facility management services
• Supported senior management in evaluating & implementing various process improvement initiatives based on changing market dynamics and other related factors
• Calculated performance of multi-disciplinary FM service partners and implement effective remedial measures based on identified deviations
• Coordinated cross-functionally with support teams ensuring resolution of building defects and rendering facility services
• Interacted with key decision makers in the local administration for maintaining seamless operations and effective industrial relations
• Liaised with facilities management for effectively implementing preventative maintenance and corrective action programs aimed at maintaining seamless operations
• Worked with the Purchase Department in preparing contract specifications, tender documentation
• Participated in selecting & evaluating contractors based on contractual terms & conditions aimed at maintaining organizational P/L
• Ensured compliance to project delivery schedules and other SLA parameters across assigned project phases through internal and external stake holders’ coordination
Planned long/ short-term maintenance requirements, managing support services and optimizing resource utilization
Optimized staffing levels for required operational volume, managing hiring & training and developing appropriate staff training program
Communicated with respective department heads for identifying resource requirements, recruiting and organizing new employee orientation based on business requirements
Budgeted & tracked administration expenses and working towards minimizing the operational expenses/ costs
As Executive Assistant
· Work closely with “The Chairman and Managing Director”. Involved deep into handling regulatory authority, customer escalations from Chairman’s office.
· Actively involved in overall planning/execution of various projects critical to business operations.
· Managed Chairman’s office for day to day schedule, travel, events and interactions with Board members.
· Directly liaised with the offices of the Board of Directors along with departmental heads to ensure seamless communication at all levels with highest level of discretion and confidentiality of all sensitive data and information.
Communicated effectively with pertinent HOD's in the absence of the Chairman
Providing general administration to employees such hotel booking, travel, VISA, insurance ,ID card, Sodexho, gift coupons, purchase of stationary
· Payroll Performance Management, Employee Engagement, Full & Final settlement, Liaising with Govt bodies and Employee welfare activities
· Drafting & redefining existing policies, preparation of training calendar & preparation of HR budget
· Exposure to streamline the HR process & its best practice. Handled start up (green field project) organisation for smooth HR process.
· Handling service delivery on Facilities management such Transport, Housekeeping, Security, BMS, Guest house, company vehicle.
· Identifying new Vendors for HR, Administration & Facilities. Negotiating the quotes & finalizing the contract as per SLA.
· Driving the Team for HR Process and guiding as & when required with the preparation of MIS report.
Carried out Employee Satisfaction Survey
· Work closely with a select set of leadership team to provide seamless support to the group.
Management of complex calendars and scheduling, meeting prioritization, large scale meeting coordination
Scheduling cost effective air/hotel/ground transportation. Create detailed travel itineraries (including smooth transitions between time zones). Coordinate with in-house travel agents and manage international as well domestic travel process
Organize, execute, and assist with team activities and logistics (staff meeting agendas, all-hands meetings, quarterly on- sites/off-sites, and team social events)
· Tracking and helping drive completion of key deliverables and following up on outstanding action items.
· Completing expense reports, maintaining schedules, plan and coordinate events, ordering supplies/ goodies for the team.
· Represent our team and partner effectively with external stakeholders such as space planning, travel and other executive assistants in the org
· Having fun at work and helping others do the same
· Responsible for the administration of the search process for all team search assignments.
· Formatting, editing, proofreading, preparing and transmitting client deliverables.
· Interview co-ordination at client’s end or offsite
· Maintaining consultant calendar.
· Preparing travel itineraries for the consultant, client or candidate in any part of the search process.
· Supporting search team with account management and client relationship, including consultant expenses, client invoices/receivables and other financial reports.
· Creating and maintaining an efficient file management and follow up System for search process
· Consistently building strong relationships and good rapport with candidates and clients.
· Maintaining the accuracy, quality and integrity of all search information in the Heidrick & Struggles database.
· Maintaining and developing job-related skills by attending Company learning programs and keeping up-to-date with job/industry-related reading.
· Maintaining Client and Candidate Communication through scheduling and prioritizing telephone and email communication
· Maintaining client, candidate and companywide confidentiality.
· Contributing to the team and office by providing reception relief and back-up assistance to other EA’s.
· Assist with database research and coding of records in collaboration with Associate or Research Associate practice resources
Key Responsibilities as Program Manager:
· Working with VP & SLT (Sr. Leadership Team) to manage operational, strategic & business aspects of the company
· Track progress and review project tasks to make certain deadlines are met appropriately
· Ensure timely completion of key project
· Facilitate implementation of VP mandate
· Communicate with leadership on critical issues on VP’s behalf
· Timely, accurate and complete reporting to VP on the operating condition of the Company
Evaluate current operations processes and introduce process improvements with a focus on producing and delivering quality service
· PMO office for Vision led programs
· To raise red flags as and when necessary
· Tracking of SLA Breaches on a weekly basis
· Assist VP during AOP
· Complete assistance and updation on Confianzys – Black blot Training for Product teams
Co-ordinated with “AMPWORKS” Special Product Team
· Access Email and Calendar of VP and other SLT members
· Assist immediate Direct reportees on day to day operational functions
· Human Resources administrative support including management of personnel data, files, Attendance & Leave Records of Executive and Team reporting to the Executive
· Approval of Financial Claims for the Executive and his immediate Directs / Team members
· Approval for any admin / Procurement of materials
· Co-ordinate and confirm all corporate travel arrangements
· Ensure approvals for Travel and accomodations for immediate directs and team members have been obtained
· Ensure Value for money is achieved for Travel
· Assist other SLT and Board members
· Assist Chairman if required
· Take care of requests for Beverages / Lunch or dinner during meetings
· Support the start- up set up ( Call centers and LPO)
· Closed various key position in IT, BPO’s and LPO’s
· Organize activities as needed (in-house interviews, career fairs,
· etc. )
· Partner with TA Lead to monitor mix of colleges, universities, and
other talent source pools to ensure quality and diverse applicant
flow
· Travel to campus to support on campus resourcing activities when
necessary
· Source potential candidates through various sources
· Assess candidate information at the time of preliminary round of
interview discussions.
· Plan and coordinate interviews and selection procedures,
including salary negotiation, releasing offers and following up for
joining.
· Ensure smooth joining of new hires, orienting them on the
company details & HR Policies.
· Preparing MIS reports related to Talent Acquisition
· Plan employee referral programs
Leadership and supervision
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