PREM DHARSHAN V
Bengaluru
Summary
Results-driven professional with strong customer service skills in loan processing and documentation management. Committed to enhancing client relationships and operational efficiency.
Overview
2
2
years of professional experience
Work History
Executive (OPERATIONS & ACCOUNTS)
REPCO HOME FINANCE LIMITED
BENGALURU
06.2025 - 01.2026
- Managed client inquiries and provided timely information on loan products.
- Coordinated documentation processes for mortgage applications and approvals.
- Facilitated communication between clients and loan officers throughout the process.
- Coordinated cross-functional teams to deliver high quality results within tight timelines.
- Led initiatives to improve customer service levels throughout organization.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Formed and sustained strategic relationships with clients.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Collaborated with teams to enhance customer service processes.
Trainee (OPERATIONS & ACCOUNTS)
REPCO HOME FINANCE LIMITED
BENGALURU
02.2024 - 05.2025
- Assisted team with daily operational tasks and procedures.
- Supported documentation and record-keeping for project activities.
- Collaborated with colleagues to streamline communication processes.
- Followed instructions to complete assigned tasks efficiently.
- Worked alongside senior team members to learn related job tasks and roles.
- Identified needs of customers promptly and efficiently.
- Determined consumer needs to provide products and services appealing to larger market.
Education
MBA - Finance
BHARATHIDASAN UNIVERSITY (DISTANCE EDUCATION)
TIRUCHIRAPPALLI06-2025
Bachelor of Commerce - Commerce
NATIONAL COLLEGE (AUTONOMOUS)
TIRUCHIRAPPALLI, TAMILNADU06-2022
HSE (12th) - BUSINESS MATHEMATICS, COMMERCE
CHELLAMMAL MATRIC BOYS HR SEC SCHOOL
TIRUCHIRAPPALLI, TAMILNADU04-2019
SSLC -
CHELLAMMAL MATRIC BOYS HR SEC SCHOOL
TIRUCHIRAPPALLI, TAMILNADU03-2017
Skills
- Customer service
- Loan processing
- Documentation management
- Client relationship management
- Communication strategies
- Operational efficiency
- Problem resolution
- Time management
- Data organization
- Operations management
- Operations and finance expert
- Customer-oriented
Languages
Tamil
First Language
Kannada
Proficient (C2)
C2
English
Proficient (C2)
C2
Hindi
Advanced (C1)
C1
Timeline
Executive (OPERATIONS & ACCOUNTS)
REPCO HOME FINANCE LIMITED
06.2025 - 01.2026
Trainee (OPERATIONS & ACCOUNTS)
REPCO HOME FINANCE LIMITED
02.2024 - 05.2025
MBA - Finance
BHARATHIDASAN UNIVERSITY (DISTANCE EDUCATION)
Bachelor of Commerce - Commerce
NATIONAL COLLEGE (AUTONOMOUS)
HSE (12th) - BUSINESS MATHEMATICS, COMMERCE
CHELLAMMAL MATRIC BOYS HR SEC SCHOOL
SSLC -
CHELLAMMAL MATRIC BOYS HR SEC SCHOOL