Premi Moses
Bengaluru
Summary
Dynamic leader with a proven track record at GE Healthcare, enhancing system design, serviceability, and facilitating cross-functional team collaborations. Expert in Agile Product Management and Systems Engineering, I've led cross-functional teams to achieve significant quality improvements and customer satisfaction. Excel in problem-solving, teamwork, and adaptability, contributing to collaborative solutions that enhance system performance and user satisfaction.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Lead System Designer
GE Healthcare
Bangalore
06.2023 - Current
- Represent the design team and design control process from requirements development and design planning to design transfer
- Lead development of requirements flow down, Architecture/System design and analysis, risk analysis, Cybersecurity analysis, integration and test, manufacturing, field and customer support including corrective and preventative actions to ensure customer satisfaction
- Represent the design team in the development of verification and validation planning and execution ensuring quality targets are met
- Lead the DRB – Defect Review Board for analysis, prioritization and impact assessment of defects
- Work closely with cross functional teams internally and across other platform teams to manage product integration
- Work to ensure QMS compliance, DHF readiness & regulatory paperwork
Lead Service Integrator
GE Healthcare
Bangalore
09.2022 - 05.2023
- Captured service requirements and ensured that systems, subsystems, or component designs meet those requirements, from install, troubleshooting, repair, to preventive and proactive maintenance
- Defined product service vision and process and ensured service goals for a product or business are met
- Ensured that service requirements and outputs are defined and integrated properly within the product/program
- Leveraged digital technology trends (Explored the option of using Chat GPT / Amazon Q plugged into service tools) for the development of content that supports field service / Online support SMEs in product installation and trouble shooting
- Strategized and lead the development/delivery of service documentation and service training to ensure success of the product over the entire life cycle in the local and global regions
- Worked with the field service team to capture feedback and incorporated this feedback into future releases
- Defined alerting and monitoring mechanisms to ensure effective service diagnostics and troubleshooting
- Led collaboration between internal, external marketing teams and customer team to successfully migrate on-prem platform to Azure cloud on 3 customer sites and won accolades for this leadership
System Owner (Serviceability)
GE Healthcare
Bangalore
11.2021 - 08.2022
- Defined and owned service requirements and ensured that systems, subsystems, or component designs met those requirements
- Saved service costs and time to service, which reduced service validation costs of software from 8 weeks to 4 weeks, improving product quality to service
- Educated engineers on the impact system serviceability has on field service costs
- Left-shift service engineer feedback and incorporated it early during the engineering cycle to employ system design for service
- Worked with the field service team to capture feedback and incorporated this feedback into future releases
Product Owner
GE Healthcare
Bangalore
10.2019 - 10.2021
- Collaborated with development teams to provide clear priorities, domain expertise, and ensure completeness and consistency of system requirements
- Cross collaboration with four customers (MR, CT, LCS and Women’s health) to understand and gather stakeholder requests
- Reviewed complaints, bugs, and change requests, ensuring proper prioritization within the product backlog
- Ensured quality by evaluating iteration results against 'DONEness' criteria and approving or rejecting outcomes
Scrum Master, Verification Engineer
GE Healthcare
Bangalore
06.2011 - 09.2019
- Ensured that agile ceremonies helped the team be more productive and work at their best potential bringing out the finest technical strengths in each team member
- Protected the team from frequent changes in priorities and played a 50% Scrum Master, 50% Verification Engineer role
- Awarded Passionate tester awards multiple times with a tally of ~300 defects/release which was the highest in the team and helped improve software quality
- Conducted bug bashes, quality training, software scrum training and educated the team on how agile helps people work at their best and deliver for the product
- As a believer of test-driven development, improved team automation by 46% and ensured that the sanity tests ran in nightly pipelines which ensured that defects were captured early
- Part of DICOM validation of home-grown tools, mentoring teams in the importance of conforming healthcare software solutions to the DICOM standard and validating generated images against the standard
Performance Engineer
Cognizant Technology Solutions
Bangalore
12.2009 - 02.2011
- Worked as a Performance Test engineer in Cognizant for Comcast
- Tested performance of Web and Web Service based applications using the HP Load Runner and the Performance Center tools
- Wrote and executed load, stress and reliability tests with each release which identified performance related bottlenecks
- Logged functional and performance related defects in QC and presented test summary reports to the business, in terms of performance measurements and suggestions to improve the application quality
Java, J2EE Developer
Cognizant Technology Solutions
Chennai
08.2006 - 11.2009
- Worked as a software developer for Metlife insurance using Java/J2EE technologies
Education
Bachelors - Computer Science Engineering
MAM College of Engineering (Anna University)
Trichy01.2006
Higher Secondary School -
St.Joseph’s Anglo Indian Girls Higher Secondary School
TrichySkills
Systems Engineering
- Requirements analysis and gathering
- Risk management
- Quality Management Systems
- Customer collaboration and management
- Healthcare domain knowledge
- V&V expertise
- Clinical validation support
- Software service validation
- Site deployment and management
- Cross-functional team management and collaboration
- Agile Product management
- Clear thinker
- Energizer
- Toastmaster
Technical skills
- Cloud Computing: AWS, Azure
- AI: Chat GPT, Amazon Q(basic)
- Technology: Kubernetes, Docker, Container, S3
- Monitoring / metrics tools: Prometheus, Grafana, DataDog, NewRelic
- Test Management tools: HP Quality Center, ALM, ClearQuest
- Automation Tools: Selenium WebDriver, JMeter, Squish, QFTest
- Programming/Scripting language: Core Java, Shell Scripts, Python (Basic)
- Databases: Postgres, Scylla DB, DynamoDB
- Operating System: Windows, Linux, CentOS, Ubuntu
- IDE and tools: Eclipse, Jenkins, GitHub, Squish, Jira, Rally
Certification
- Certified Scrum Master (ScrumWorks)
- AWS Certified Cloud Practitioner [In-Progress]
- Cognizant Internal Java certification
Awards
- CEO Award, for exemplifying the cultural operating principle of ‘Win together and have fun’ in Q3 2024. As part of a 5-member team setup a connected infrastructure lab to integrate various PCS subsegments, which was approved by PCS Executive Leadership in 2024. This Care Needs Lab core team, designed and completed the lab in less than 8 weeks, demonstrating exceptional collaboration and resource optimization. The lab paved the way for new disclosures and cross-segment solutions in 2025.
- Award for ‘Exceptional Teamwork and Dedication’, in handling production customers, managing key project migrations, and continuously collaborating with the support team and leading and completing the customer environment setup and ensured everything runs smoothly and efficiently with multiple collaborations between customer and internal cross-functional teams.
- Flawless anchor and organizer for ‘Family day’, managing the family day event - meticulous planning, attention to detail, and dedication.
- Awards for cross functional team collaborations
- Part of the team that brought a TedX variant to GE HealthCare called MedX, winning accolades for this initiative called PCS Confluence 2.0.
- Spot Award, For on-time highlighting of showstopper issues during verification.
- Bug bash award for software quality, (GE Healthcare)
Languages
- English
- Tamil
Other Accolades
- Published poet Books sold worldwide on Amazon)
- Toastmaster awards for creative speaking
- Miss Talented, Trichy for excellence in creative thinking
Timeline
Lead System Designer
GE Healthcare
06.2023 - Current
Lead Service Integrator
GE Healthcare
09.2022 - 05.2023
System Owner (Serviceability)
GE Healthcare
11.2021 - 08.2022
Product Owner
GE Healthcare
10.2019 - 10.2021
Scrum Master, Verification Engineer
GE Healthcare
06.2011 - 09.2019
Performance Engineer
Cognizant Technology Solutions
12.2009 - 02.2011
Java, J2EE Developer
Cognizant Technology Solutions
08.2006 - 11.2009
Bachelors - Computer Science Engineering
MAM College of Engineering (Anna University)
Higher Secondary School -
St.Joseph’s Anglo Indian Girls Higher Secondary School