Premkumar Ravi
Tirupur
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
13
13
years of professional experience
Work History
Quality Manager
SRG Apparels LTD
Tirupur
01.2024 - Current
- Provided leadership in developing best practices for continuous improvement initiatives across all departments.
- Collaborated with cross-functional teams in the development of new products and processes to ensure high levels of quality are maintained throughout the design phase.
- Established procedures for inspection and testing of incoming raw materials, components and finished products prior to shipment.
- Conducted training sessions for employees on quality assurance processes, techniques and tools.
- Created KPIs related to process performance metrics such as defect rate, scrap rate.
- Investigated customer complaints regarding product quality issues and developed strategies for resolution.
- Monitored product performance against customer specifications and standards, ensuring that all products met the required standards.
Nominated Quality Assurer
SRG Apparels LTD
Tirupur
08.2015 - 12.2023
- Developed and implemented quality management systems to ensure compliance with customer requirements.
- Established procedures for inspection and testing of incoming raw materials, components and finished products prior to shipment.
- Developed SOPs outlining quality control policies and procedures.
- Provided leadership in developing best practices for continuous improvement initiatives across all departments.
Quality Control Inspector
SRG Apparels LTD
Tirupur
03.2014 - 08.2015
- Performed daily quality checks of finished products to ensure adherence to customer requirements.
- Ensured all employees followed safety guidelines when operating machinery or performing tasks associated with quality control activities.
- Tested incoming raw materials against predetermined physical characteristics prior to use in production processes.
- Monitored production processes and performed in-process inspections on components and materials.
- Conducted regular audits to verify that suppliers meet established quality standards.
- Assisted in the development of new methods or processes for improving product quality.
- Maintained records of inspection results, test data, and other related information.
- Worked closely with production personnel during start-up operations to ensure that product meets quality expectations.
Showroom Sales Consultant
The Chennai Silks
Tirupur
02.2013 - 03.2014
- Demonstrated products to customers and answered inquiries about products or services offered.
- Followed up with customers on their purchases to ensure satisfaction.
- Processed payments for products purchased by customers using cash, checks, credit cards or other payment methods.
- Participated in team meetings to discuss strategies for increasing sales volume.
Sales Executive
BIG BAZZAR
Tirupur
01.2012 - 02.2013
- Monitored feedback from customers regarding product quality and suggested improvements accordingly.
- Generated reports to summarize sales performance metrics and present findings to management team.
- Trained junior sales staff on techniques for improving customer service experience.
Education
MBA - Human Resources Management
Jai Shree Ram
Tirupur03-2014
High School Diploma -
Sri Ramakrishna
Tirupur, TN04-2009
Skills
- Quality Management Systems
- SOP Development
- Performance monitoring
- Internal Auditing
- Problem-solving abilities
- Quality processes
- Product Inspection
- Team Training
- Corrective Actions
- Continuous Improvement
Languages
Tamil
First Language
English
Upper Intermediate (B2)
B2
Hindi
Beginner
A1
Kannada
Beginner (A1)
A1
Timeline
Quality Manager
SRG Apparels LTD
01.2024 - Current
Nominated Quality Assurer
SRG Apparels LTD
08.2015 - 12.2023
Quality Control Inspector
SRG Apparels LTD
03.2014 - 08.2015
Showroom Sales Consultant
The Chennai Silks
02.2013 - 03.2014
Sales Executive
BIG BAZZAR
01.2012 - 02.2013
MBA - Human Resources Management
Jai Shree Ram
High School Diploma -
Sri Ramakrishna
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