Dynamic Category Head with a proven track record at POP Tech Growth Pvt Limited, excelling in market analysis and customer relationship management. Expert in visual merchandising, I drove significant growth by optimizing product assortments and fostering strong vendor partnerships. Passionate about leading teams to achieve exceptional results and enhance customer engagement.
Developed and executed category strategies to enhance growth and profitability.
Analyzed market trends, customer insights, and sales data to optimize product assortment.
Collaborated with suppliers to negotiate pricing and delivery terms, ensuring product quality.
Led cross-functional teams to implement successful promotional campaigns across merchandising and marketing.
Managed product life cycle from concept to launch, aligning stock availability with consumer demand.
Monitored key performance indicators to assess category performance and identify improvement opportunities.
Created demand forecasts and inventory plans to maintain optimal stock levels and minimize shortages.
Mentored team members to develop skills and ensure consistent achievement of objectives.
Drove customer engagement and optimized product discoverability through strategic category placement and presentation.
Executed end-to-end Category Design strategy for product launches, promotions, and seasonal campaigns.
Managed full P&L of assigned categories, overseeing sales, profitability, inventory, and turnover.
Collaborated with cross-functional teams to ensure successful execution of category initiatives.
Conducted market research and competitive analysis to identify trends and opportunities in categories.
Oversaw assortment strategy, including new product introductions and SKU rationalization.
Led and developed a team of category managers, promoting collaboration and accountability.
Optimized inventory management through targeted planning and replenishment inputs.
Organized impactful sales events that drove increased traffic and conversions.
Implemented strategies for selection expansion, enhancing Prime and FBA visibility.
Planned and executed deals and coupons to attract new customers.
Assisted brands with troubleshooting in Amazon Brand Registry and storefront functionality.
Monitored monthly scorecards for insights into critical performance indicators.
Led in-depth quarterly JBP reviews to evaluate strategic objectives.
Monitored client performance in real-time across all teams and locations.
Provided immediate support during critical client escalations, facilitating knowledge sharing with Operations.
Conducted product and process calibrations to align with client expectations and execution.
Prepared comprehensive reports including red flag, audit, calibration, error analysis, reconciliation, and merge history decks.
Created general ledgers and conducted thorough investigations on client profiles.
Executed source of funds, politically exposed person (PEP), and investment investigations as part of enhanced due diligence.
Performed KYC screenings on clients, documenting information per global KYC standards.
Managed onboarding processes for new clients while sourcing potential business opportunities.
Created detailed client profiles and cross-sold relevant products and services.
Updated quotes and assessed associated risks for improved decision-making.
Settled claims after thorough analysis of each situation.
Represented unit in forums, including client calls and best practice sharing sessions.
Presented monthly performance statistics to management with suggested corrective actions.
Monitored performance scores and engaged in analytical activities to drive motivation and improvement.
Conducted health checks and hygiene monitoring through real-time sampling of operational attributes.
Managed portfolio for high net worth individuals, achieving branch targets through effective cross-selling of banking products.
Served as primary contact for customer needs, ensuring prompt and efficient service delivery.
Acquired new clients via cold calling and referrals from existing high net worth clients.
Documented and corroborated client information to prepare KYC recommendations for relationship manager.
Conducted thorough screening on new clients by utilizing diverse independent research sources.
Achieved branch targets consistently by aligning product offerings with client requirements.
Maintained strong relationships with HNI clients to support ongoing account management and satisfaction.