Prem Prakash Mishra
Gurgaon
Summary
Motivated Operations Executive with 3 years of progressive experience. Energetic self-starter and team builder. Navigates high-stress situations and achieves goals on time and under budget.
Overview
4
4
years of professional experience
Work History
Operations Executive
Insurencedekho.com
10.2022 - Current
- Implemented operational strategies to build customer loyalty and retention.
- Renewal operations.
- Products and Plans Knowledge of Health Insurance.
- Transaction Processing.
- Payment Link.
- Handling Quality checking of Health Insurance Pre and Post Issuance.
- Ensure to issuance of Health polices within define TAT.
Backend Executive
Wheelseye Technology Pvt Ltd
Gurgaon
09.2021 - 10.2022
- Engaged with customers to better understand needs and deliver excellent service.
- Coordinating with Internal Customer and resolve their queries.
- Strictly adhere & maintain KYC norms compliance
- Operated tills to accurately process cash and credit card transactions.
- Identified issues, analysed information and provided solutions to problems.
Operations Executive
Quess Corp. Ltd
Gurgaon
04.2020 - 12.2020
- Analysed customer data to identify opportunities and improve relationships.
- I verified the customer's KYC and credit for processing the credit card.
- Coordinating with Internal Customer and resolve their queries
- Maintained accurate records of operational data and documents for audit purposes.
Education
Bachelor of Arts -
BSEB
11-2021
Diploma in Electrical -
PSBTE
12-2017
10th -
BSEB
03-2014
Skills
- Logistics Management
- Operations Management
- Customer Retention
- Written Communication
- Logistics
- Insurance
Timeline
Operations Executive
Insurencedekho.com
10.2022 - Current
Backend Executive
Wheelseye Technology Pvt Ltd
09.2021 - 10.2022
Operations Executive
Quess Corp. Ltd
04.2020 - 12.2020
Bachelor of Arts -
BSEB
Diploma in Electrical -
PSBTE
10th -
BSEB
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