Summary
Overview
Work History
Education
Skills
Certification
Languages
Hobbies and Interests
Disclaimer
Timeline
Generic
PREMSON BUSH

PREMSON BUSH

Bangalore

Summary

To be a part of an institution, this would allow me to use my skills and talents for institutional benefits as well as my personal growth in the institution. Knowledgeable and dedicated customer service professional with extensive experience in banking industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

13
13
years of professional experience
1
1
Certification

Work History

LNP Coordinator

Aeries Technology
08.2022 - 08.2023
  • Worked on Local Service Request Forms from the new porting career with the Due Date to Port out with the customer details with address, career details, initiator details with total number of telephone number, verify all the above details in our applications Like CMS, Numbering Portal and our own database to verify any duplicates and to process the order with the requested Due Date if acceptable and send out the Purchase order number to confirm the FOC (Firm Order Commitment dates) back to the new career with valid circuit ID’s.
  • Audit all the orders processed to ensure better quality of work been delivered from our team. Collaborated with other technicians to troubleshoot and resolve technical issues with network administrators and server engineers to deliver quality service.
  • Is responsible for tracking all incoming and outgoing port orders. This position's main responsibility is to ensure all port orders are submitted accurately, that port orders are tracked, and that any issues that may impact FOC (Firm Order Commitment dates) are addressed.
  • To ensure all port orders are submitted accurately, that port orders are tracked, and that any issues that may impact FOC (Firm Order Commitment dates) are addressed (Past FOC) to check if the numbers are ported on given date or still pending.
  • Coordinated installation of new users and relocation of existing users.
  • Performed periodic system upgrades and maintenance to meet industry standards.
  • Administered user support to users by implementing procedural and technical solutions to diagnose network and device problems.
  • Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.

CCSS Representative

HSBC
01.2021 - 07.2022
  • Provided exceptional customer service by addressing client inquiries promptly, professionally, and accurately at all times.
  • Identified and recommended new product based on market research and consumer analysis.
  • Initiated timely response to emails, voicemails and written correspondence.
  • Developed recommendations for product offerings, private equity transactions, mergers and acquisitions, and valuations.
  • Collaborated with other departments such as Legal, Compliance, Risk Management.
  • Conducted due diligence on potential investments, mitigating risks and maximizing returns for clients.
  • Collaborated with cross-functional teams to evaluate potential mergers and acquisitions opportunities.
  • Performed various valuation methods – comparable companies, precedents, and DCF.
  • Monitored ongoing investments closely, proactively identifying issues or areas of improvement to enhance overall performance.
  • Developed and presented detailed analysis of investment performance, portfolio attributes and benchmark composition to evaluate investment strategies.
  • Supported the financial institutions business with a specific focus on alternative asset managers.
  • Transaction execution, new business presentations and meetings, and other such duties, in the Power, Utilities & Infrastructure sector.

Sound Engineer

iTransmaster
08.2019 - 10.2020
  • Separated instruments, vocals and peripheral sounds and mixed during post-production stage and Recorded speech and music in digital formats.
  • Regulated sound qualities and volume levels during recording sessions to produce desired outcomes and Captured and recorded audio using standard field audio equipment.
  • Worked with video editors to synchronize audio with video segments and Enhanced sound quality and added various sound effects to recordings.
  • Transformed video and audio recordings into digital formats for editing and archiving.
  • Edited Audios and maintained voice clarity as per projects such Video Ads, E-learnings Etc.

Business Development Manager

You + Me Creations
09.2017 - 07.2019
  • Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
  • Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability and negotiated, prepared and signed contracts with clients.

Associate Operations

WNS Global Pvt Ltd
Bangalore
08.2015 - 08.2017
  • Streamlined office operations by computerizing activities, managing customer communications, scheduling payments and tracking records and documents.
  • Assessed data and information to verify entry, calculation and billing code accuracy. And effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
  • Reconciled account information, maintained account accuracy and reported figures in general ledger by comparing to bank account statement each month.

Music Teacher

Lance Group
06.2014 - 06.2015
  • Familiarized students with basic concepts of music such as notes, tempo, symphony, beats, compositions and chords.
  • Coordinated with departmental employees to maintain continuity of music lesson objectives, planning and execution.
  • Oversaw student progress by reviewing performance utilizing metrics and Guided and Instructed 250 music students in music theory and instrument playing.
  • Guided educational benchmarks through curriculum planning, instruction, composition and performance and Mentored struggling students with individualized approach to enhance learning.

Tele Caller

Skyland Tours and Travels
05.2010 - 02.2014
  • Delivered prepared sales pitch from script and persuaded potential customer to purchase product or service.
  • Leveraged CRM database to manage customer data, log calls and other activities and generate reporting to deliver actionable insights and develop sales pipeline.
  • Handled high-volume telemarketing operations with expert use of client management software and computer dialing and Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
  • Completed daily cold calling and outreach to build sales pipeline.

Education

12th - Madhya Bharat

Board of Secondary Education
06.2010

SSLC -

Florence High School
Bangalore
04.2008

Skills

  • Collaborated with design, marketing, and leadership teams to develop visual narratives that showcase project work
  • designed social media posts, email marketing materials, and website visuals that maintain a consistent brand look and feel
  • Ensured brand consistency across all marketing materials by adhering to brand guidelines and developing a comprehensive style guide for various clients
  • Created presentation materials for client meetings, competitions, pitches, and internal reviews
  • PHOTOSHOP, ILLUSTRATOR, INDESIGN, SOUNDBOOTH, ADOBE PREMIERE
  • WEB DESIGNING, Languages: HTML
  • DREAMWEAVER, FLASH, PHP
  • Communication skills, Leadership skills, Critical Thinking
  • Tally Advanced Excel

Certification

  • Graphic Design, Image
  • Three Grades from Associated Board of Royal School of Music London

Languages

English, Hindi, Kannada, Tamil

Hobbies and Interests

Playing Drums, Key Board and Guitar

Disclaimer

"Thank you for your time. I look forward to speak with you about my experience and passion for all aspects of my career. You can reach me out for any further discussion".

Timeline

LNP Coordinator

Aeries Technology
08.2022 - 08.2023

CCSS Representative

HSBC
01.2021 - 07.2022

Sound Engineer

iTransmaster
08.2019 - 10.2020

Business Development Manager

You + Me Creations
09.2017 - 07.2019

Associate Operations

WNS Global Pvt Ltd
08.2015 - 08.2017

Music Teacher

Lance Group
06.2014 - 06.2015

Tele Caller

Skyland Tours and Travels
05.2010 - 02.2014

12th - Madhya Bharat

Board of Secondary Education

SSLC -

Florence High School

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PREMSON BUSH