Summary
Overview
Work History
Education
Skills
Certification
Tools And Software
Timeline
PRERANA A

PRERANA A

Engineer
Bangalore

Summary

Experienced in enhancing executive productivity and improving business operations. Strive to exceed expectations to maximize group performance. Keen eye for detail, efficiently overseeing calendars and ensuring smooth operations. Thrive in fast-paced environments, adept at working with minimal supervision to meet demanding objectives.

Overview

8
8
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
3
3
Languages

Work History

Customer Success Manager

MIPL - GLOBAL
08.2023 - Current
  • Act as the primary point of contact between the company and the client throughout the project lifecycle
  • Work closely with clients to understand their vision, requirements, and expectations for the interior project
  • Address any client concerns or issues and proactively work to resolve them, ensuring a positive experience
  • Serve as a liaison between the client, project managers, designers, and contractors to ensure all parties are aligned on project goals
  • Provide regular updates to clients on project timelines, deliverables, and milestones
  • Assist with the onboarding process, ensuring that clients are fully informed about the company's processes, timelines, and expectations
  • Ensure that the project is executed according to the company's quality standards and design guidelines
  • Keep an eye on project budgets to ensure that expenditures are within the agreed-upon limits, providing clients with updates as necessary
  • Handle any disputes or conflicts that may arise during the project and mediate between the client and the project team

Executive Head

SKYDANCE
08.2023 - Current
  • Arranged travel, including flight, hotel, and ground transportation bookings for 20+ members of senior leadership
  • Scheduled 30+ internal and external meetings across multiple time zones while managing the calendar
  • Serve as the point of contact for clients, provide education on vendors, pricing structures, venue accommodations, and potential menu options for events
  • Member of the group maintaining frequent phone and email contact with clients to ensure open lines of communication and clear expectations
  • Directed all administrative and operative activities for the senior management, ensured timely completion of activities
  • Identified surface issues that require attention along with suggestions for mitigation
  • Scheduled and kept track of meetings, took care of requirements related to meetings, i.e proper invites, conference rooms & Agendas
  • Coordinated weekly and monthly management reports, Prepared MIS report and discussed with the senior management with data and analysed to resolve the issues if any

Business Development Executive

VBT CONSORTIUM
09.2017 - 08.2021
  • Carried out substantive business development work secured new tenancies, prospects and provided support for the overall leasing
  • Built relationships with assigned potential customers, leasing agents, brokers etc
  • Coordinated with supply of Construction materials to meet the client requirements
  • Accompany buyers during the inspection of properties advising them on the suitability and the value based on the market conditions
  • Evaluate mortgage options helping clients obtain financing at the best rates
  • Prepared MIS Reports, in accordance with the timelines
  • Carried out complete responsibility of operations of security, Waste management, Housekeeping, Event management and reporting
  • Regulatory and statutory compliance Handled all approvals on unit's head behalf i.e travel & expense, procurement related as per the policies laid by the organisation
  • Maintained accurate confidential files and data records

Education

Bachelor of Engineering -

REVA UNIVERSITY
01.2013 - 01.2017

Skills

Event Planning

Certification

Certificate of Publication of Paper, URBAN LAKE FRONT DEVELOPMENT - Published by the International Journal For Research and Management, 08/01/20

Tools And Software

  • MS Word
  • PowerPoint
  • Excel
  • Photoshop

Timeline

Customer Success Manager - MIPL - GLOBAL
08.2023 - Current
Executive Head - SKYDANCE
08.2023 - Current
Business Development Executive - VBT CONSORTIUM
09.2017 - 08.2021
REVA UNIVERSITY - Bachelor of Engineering,
01.2013 - 01.2017
PRERANA AEngineer