Summary
Overview
Work History
Education
Skills
Timeline
Generic
Prerna  Jangra

Prerna Jangra

Delhi

Summary

Forward-thinking Operations Specialist bringing 1 year in Brand Registry program in MBO. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in all aspects of Excel. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

1
1
year of professional experience

Work History

Business Operations Specialist

Amazon
Bangalore
04.2022 - Current
  • Detected errors and initiated or arranged for corrective action, following through with cognizant parties to verify resolution.
  • Participated in meetings and associated events to help define and achieve organizational objectives.
  • Facilitated development and reporting of program metrics.
  • Collected, organized and provided data to maintain program status and customer commitments.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Maintained database systems to track and analyze operational data.
  • Educated staff on organizational mission and goals to help employees achieve success
  • Top performer for few months and increased team's productivity and quality with good metrics.
  • Conducted regular reviews of operations and identified areas for improvement

Intern /trainee

PNB MetLife
Delhi, DL
02.2022 - 03.2022
  • Interacted with customers by phone, email, or in-person to provide information.
  • Sorted and organized files, spreadsheets, and reports.
  • Collaborated with senior management on new initiatives to build confidence.
  • Participated in workshops and presentations related to projects to gain knowledge.
  • Generated reports detailing findings and recommendations.

Education

Bachelor of Science - Mathematics And Computer Science

Miranda House College, University of Delhi
New Delhi, India
06.2019

Skills

  • Product Development
  • Business Recovery and Sustainability
  • Complex Problem-Solving
  • Proficient in SQL and MS Excel
  • Analytical Tool Implementation
  • Customer Targeting
  • Time Management
  • Efficient in verbal and written communication
  • Business Requirements

Timeline

Business Operations Specialist

Amazon
04.2022 - Current

Intern /trainee

PNB MetLife
02.2022 - 03.2022

Bachelor of Science - Mathematics And Computer Science

Miranda House College, University of Delhi
Prerna Jangra