Prerna Koushik
Sikar
Summary
Hey there! I'm a dedicated and results-oriented professional with two years of experience in customer support, receptionist, and personal assistant roles at Guru Kripa Career Institute Pvt Ltd. My goal is to leverage my skills and knowledge to provide exceptional customer service at Jio Company while keeping up with the latest industry trends. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
2
2
years of professional experience
Work History
Customer Support | Receptionist | Personal Assistant
Gurukripa Career Institute Pvt Ltd
10.2021 - 08.2023
- Rocked at providing outstanding customer support by answering inquiries, resolving issues, and making sure customers were happy
- Nailed it at managing front desk operations, including taking calls, scheduling appointments, and welcoming visitors
- Helped out senior management with admin tasks like data entry, document prep, and calendar management
- Always kept it professional and friendly while interacting with clients, colleagues, and vendors
- Collaborated with the team to streamline processes and boost overall efficiency
- Showed off my adaptability and multitasking skills in a fast-paced environment.
Education
BA Final Year -
Shekhawati University, Sikar
01.2024
BA 2nd Year -
Shekhawati University, Sikar
01.2023
BA 1st Year -
Shekhawati University, Sikar
01.2022
12th with Science/Bio -
KV School, Sikar
01.2021
Skills
- Awesome communication skills, both verbal and written
- Superb interpersonal skills and the ability to connect with people from all walks of life
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Master of juggling multiple tasks and prioritizing like a pro
- Quick learner who's always open to learning new technologies and procedures
- Detail-oriented and highly organized in my work approach
- Stay up-to-date with the latest trends and developments in the customer support industry
- Organization skills
Languages
English
Intermediate (B1)
Hindi
Bilingual or Proficient (C2)
Timeline
Customer Support | Receptionist | Personal Assistant
Gurukripa Career Institute Pvt Ltd
10.2021 - 08.2023
BA Final Year -
Shekhawati University, Sikar
BA 2nd Year -
Shekhawati University, Sikar
BA 1st Year -
Shekhawati University, Sikar
12th with Science/Bio -
KV School, Sikar