Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Prerna Malhotra

Prerna Malhotra

Lead Consultant at Infosys Ltd.
New Delhi

Summary

Prerna Malhotra is a highly experienced in Scrum Master/Coach profile with a proven track record of success spanning a career of over 13+years in the IT industry of which 8 years have been in Agile Project Management and Stakeholder management and/or Agile Lead roles. Prerna Malhotra exhibits superior levels of performance in all roles she has undertaken, consistently exceeding the expected level of performance in those roles, and delivered business value to clients with her thorough understanding of Iterative SDLC, Lean Design Thinking and various Agile Methodologies such as Scrum, Extreme Programming (XP), Kanban, DevOps, Spotify and scaled frameworks like SAFe whilst coaching & mentoring on Agile best practices like- TDD, ATDD, CI/CD, Small Releases, effective Planning & Estimations techniques etc. thereby optimizing the business value delivered. Peers and superiors all rate this person as above the expected calibre; this is displayed most clearly in the level of responsibility given in such a short period of time. Prerna Malhotra is quick to grasp the technicalities of business/client needs and easily relates these into valid and realistic outcomes by curating the process and delivery pipeline according to client’s expectations. Client Satisfaction has remained very high, especially with consistent delivery of high-quality applications and projects. Prerna Malhotra has completed ICP- ACC (Agile Coach), DevOps professional, SAFe RTE 6.0, SAFe Agilist 4.0, CSM and CSPO which compliment her experience in Agile Project Deliveries.

Overview

14
14
years of professional experience
9
9
years of post-secondary education

Work History

Lead Consultant

Infosys Limited
06.2022 - Current
  • Managing and coordinate several distributed teams to ensure synchronization for smooth and roadmap-driven releases.
  • Help different stakeholders to remove blockers via networking, influence and events facilitation, coaching, and removing of blockers.
  • Be a delivery leader at scale by proactively supporting and facilitating essential scrum of scrum events (planning, reviews, retrospectives)
  • Budget Management and planning of projects that includes Forecasting, Budgeting, Profitability, Resource Planning etc. for the PIs.
  • Collaborate with different stakeholders (business owners, Product Managers, System Architects, Software Engineers, Quality Engineers, and others) to find pragmatic solutions to complex problems.
  • Improve delivery with fit-for-purpose processes for each team, tracking progress KPIs and seeking support to remove blockers through mediums like ART sync and/or SOS.
  • Create transparency by using metrics and tools to ensure performance and balance of priorities.
  • Propose and implement program execution improvements and operational excellence at any level: people, processes, and tools through Program Retrospectives.
  • Providing effective collaboration, facilitation, leadership, and coaching to support successful, on-time, high-quality delivery of software solutions.
  • Interfaced with other functional areas and managed projects with decisions often impacting several units.
  • Responsible for getting the backlog groomed, and the product roadmap and user story map updated while collaborating with the different team.
  • Managing and sharing project communication, risk, dependencies, and reporting with management and stakeholders during Scrum of Scrums and other forums using RAID boards.
  • Managing quarterly releases of the product, led efforts in strategic planning, designing, and delivering new features within the product.
  • Driving Agile Coaching/Mentoring initiatives in multiple frameworks like SAFe, Scrum of Scrums as well as Kanban based delivery models.
  • Ensuring integrity and delivery of projects concerning time, budget, scope, change, risk, and resources.
  • Leading the AMAT (Agile Maturity Model) to improve the agile maturity in the team(s).
  • Improved client satisfaction by consistently delivering high-quality results within tight deadlines.
  • Built lasting partnerships with key stakeholders across various industries resulting in long-term collaborations for future projects.

Associate Manager - Scrum Master

Accenture India
12.2020 - 06.2022
  • Coached and Mentored 2-3 teams in delivery of Energy & Gas project for a Telecom giant, resulting in successful phased MVP deliveries overseeing hiring, training, and professional growth of employees.
  • Core Responsibilities - Conduct Agile Simulation trainings at Program level carrying essence of Design thinking, run Sprint ceremonies and derive Agile Metrics for performance evaluation.
  • Facilitated intra-team trainings to promote cross- functional, technical excellence and cross-pollination culture within Teams to have built-in capabilities in Product deliveries for Customers and have necessary skills in hand to deliver as per customer expectations.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Delivered comprehensive reports on key performance indicators, driving data-driven decision-making among leadership teams.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement through Agile Maturity Model - AMAT survey.
  • Active Participant of Scrum.org Regional Gathering, DASA meetup group and Scrum India meetups.
  • Participant of Agility Today meetup group and attended Agile Boot camp, Agile-A-Thon, Funconf, Agile Coach Camp - Conducted training at Organization level and at Team Level on Agile Mindset (Principles and Values), Scrum, XP, Spotify and Flex Culture.
  • Championed employee engagement initiatives, boosting morale and promoting a positive workplace culture.

Sr. Scrum Master G1

TSYS India
03.2018 - 06.2020
  • Surfaced agile ways of working with 5-6 Product lines with 5 teams each team in delivery of Payments Bank project for Banking industry giant, resulting in successful digital innovation DevOps deliveries.
  • Core Responsibilities - Conduct Agile Simulation/Flex workshops at segment level carrying essence of Design thinking, run Sprint cadences and derive metrics for performance evaluation in JIRA/Confluence, lead project teams to achieve a high level of performance and quality in the delivery of software solutions to our clients.
  • As part of ACOE, help assess areas for Agile Transformation via Ground Analysis and Design Thinking of Projects in queue for Agile Transformation.
  • Helping teams understand Scrum/Flex/DevOps culture to map their Delivery Pipelines through Agile - DevOps bootcamps.
  • Support Product Owner & Team understand, refine & estimate upcoming Enhancements or Requirements.
  • Streamlined release processes through close coordination between development teams and operations staff.
  • Facilitated seamless integration of new team members into existing projects without compromising productivity levels.
  • Be audience in Scrum of Scrums meetings to get updates from all Scrum Teams on risks/dependencies/blockers to keep up pace on every Team's progress.
  • Active Speaker at 1st ever Hackathon 2019 conducted at TSYS on "Hackathon Culture" – Contribution in conducting Digital Boot Camps and Hackathons to promote cross- functional, technical excellence and cross-pollination culture within Teams.

Associate Consultant

Global Logic India Pvt. Ltd.
08.2016 - 03.2018
  • End to end project planning and execution, project governance, project management and key stakeholders’ engagement, including technical and business executive management teams
  • Managed multiple projects simultaneously while maintaining attention to detail, organization, and adherence to deadlines.
  • Mentored junior team members, sharing expertise, knowledge, and best practices to enhance overall team performance.
  • Developed teams with focus on client satisfaction, regulatory requirements, and ways of working in SAFe framework.
  • Core Responsibilities -Facilitate Sprint events, analyze situations, process, issues, and risk and recommend solutions that work for the business, its people and process, interact with Product Owner & carry-on business optimization by helping him/her organize Product Backlog according to the maximum business value a Scrum Team can deliver.
  • Conduct Agile trainings at Organization level with L&D dept. for laying foundation for grooming different Project Teams & Executives in the organization on Agile Mindset & Agile frameworks (Kanban/ Scrum/SAFe) to map their present Delivery Pipeline.
  • Suggest & track areas for improvement in internal processes along with possible solutions while facilitating Capacity Planning & KPI's (Key Performance Indicators).
  • Formulate the creation & planning of software documentation to ensure capturing of requirements, design, process, and evidence of compliance.
  • Represent team in External Audits while getting GL-QMS certified for ISO 13485.
  • Facilitate RCA's against NC's which were found in Internal Audit for this project while acting as per CAPA procedure.

Test Engineer (Scrum Master)

United Health Group Pvt. Ltd., Noida
04.2015 - 05.2016
  • Enhanced software quality by designing and executing comprehensive test plans.
  • Worked in teams targeting delivery of healthcare projects in the role of a test engineer.
  • Reviewed, evaluated, and identified requirements for testability and assist in documenting the same.
  • Formulate the creation & planning of software testing documentation to ensure capturing of requirements, design, process, and evidence of compliance.
  • Interact with different stakeholders to understand key software product business requirements, internal processes, and maintenance activities to support effective and efficient client delivery.
  • Plan and coordinate the integration testing activities with other team members, develop user acceptance test scenarios and verified running of software applications in different environments.
  • Developed effective test strategies based on requirements analysis and risk assessment for optimal resource allocation.
  • Perform various types of testing strategies like -Functional testing, Accessibility testing and System Testing as part of quality assurance.
  • Use defect management tool to perform defect triaging activities and document defect reports.

Quality Analyst

Mayur Enterprises Pvt. Ltd.
07.2013 - 12.2014
  • Worked in 2- 3 teams targeting delivery of Insurance & Telecom projects for European and Asian markets as Quality Analyst.
  • Developed and maintained quality assurance procedure documentation like Test Plans, RTM & Defect reports.
  • Experienced in performing Functional Testing, Regression Testing, Smoke Testing, System Testing, UAT & PROD testing.
  • Execute the created Test Cases on Priority basis & updating the RTM based on the Teat Execution results.
  • Analyzed test results and prepared system-level evaluation reports to verify and validate system performance.
  • Championed a proactive approach to problem-solving within the team, fostering an environment of collaboration and innovation.
  • Generate the Defect Reports & logging defects against the bugs in TFS.

Associate Test Engineer

Aristocrat Technologies Pvt. Ltd.
08.2011 - 05.2013
  • Worked as a testing engineer in teams targeting delivery of Casino project for European and Asian markets as Test engineer.
  • Experienced in performing Functional Testing, Regression Testing, Smoke Testing, System Testing, UAT & PROD testing.
  • Reviewed, evaluated, and identified requirements for testability.
  • Reviewed test plans and procedures for adequate coverage of system requirements.
  • Execute the created Test Cases on Priority basis & updating the RTM based on the Teat Execution results.
  • Analyzed test results and prepared system-level evaluation reports to verify and validate system performance.
  • Enhanced product quality with thorough manual testing and identifying software defects.
  • Generate the Defect Reports & logging defects against the bugs in IBM CQ.


Software Engineer

Mayur Enterprises Pvt. Ltd.
06.2010 - 08.2011
  • Worked in teams targeting delivery of Insurance & Telecom projects for European and Asian markets as Quality Analyst.
  • Developed and maintained quality assurance procedure documentation like Test Plans, RTM & Defect reports.
  • Experienced in performing Functional Testing, Regression Testing, Smoke Testing, System Testing, UAT & PROD testing.
  • Execute the created Test Cases on Priority basis & updating the RTM based on the Teat Execution results.
  • Analyzed test results and prepared system-level evaluation reports to verify and validate system performance.
  • Designed robust testing frameworks to validate functionality and ensure a high level of quality assurance.
  • Consistently met project deadlines by effectively managing time and prioritizing tasks according to importance.
  • Generate the Defect Reports & logging defects against the bugs in TFS.

Education

Bachelor of Engineering - Computer Science

Pune University
Pune
04.2001 - 04.2010

12th - Science

Sadhu Vaswani International School
Delhi
04.2001 -

10th -

Sadhu Vaswani International School
Delhi, India
04.2001 -

Skills

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Websites

Timeline

Lead Consultant

Infosys Limited
06.2022 - Current

Associate Manager - Scrum Master

Accenture India
12.2020 - 06.2022

Sr. Scrum Master G1

TSYS India
03.2018 - 06.2020

Associate Consultant

Global Logic India Pvt. Ltd.
08.2016 - 03.2018

Test Engineer (Scrum Master)

United Health Group Pvt. Ltd., Noida
04.2015 - 05.2016

Quality Analyst

Mayur Enterprises Pvt. Ltd.
07.2013 - 12.2014

Associate Test Engineer

Aristocrat Technologies Pvt. Ltd.
08.2011 - 05.2013

Software Engineer

Mayur Enterprises Pvt. Ltd.
06.2010 - 08.2011

Bachelor of Engineering - Computer Science

Pune University
04.2001 - 04.2010

12th - Science

Sadhu Vaswani International School
04.2001 -

10th -

Sadhu Vaswani International School
04.2001 -

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Prerna MalhotraLead Consultant at Infosys Ltd.