Prerna Mehra

The responsibilities were to work with the NHS dept. (i.e. National

Health Service).

- Maintain the AHT (Average handling time)

- Giving the shortest solution by E-mails to the head office in Bristol.

- Checking out the Invoices position if paid on time given.

- Maintain the PO (Purchase Order) as well.

Responsibilities were to :-

- Handling the accounts of the Vodafone Customers.

- Checking the bills paid.

- Mainline the Average Handling Time

- Providing the new offers launched by the Company.

- Keeping the customers in tact and in count as well.

Responsibilities were to :

- Check the regular updates on the software of the company.

- Troubleshooting the settings for any virus in panel.