Presley Scully
Jeffersonville
Summary
Diligent Bartender known for effectively managing bar operations and ensuring exceptional customer service. Successfully led shifts, trained staff, and maintained inventory. Demonstrated leadership and problem-solving skills in high-pressure environments.
Overview
12
12
years of professional experience
Work History
Bartender Shift Manager
Against the Grain
02.2020 - Current
- Supervised bar operations, ensuring compliance with health and safety regulations.
- Trained and mentored staff on cocktail preparation and customer service excellence.
- Streamlined inventory management processes, reducing waste and improving stock accuracy.
- Developed seasonal drink menus in collaboration with culinary team to enhance customer experience.
- Managed cash handling procedures, ensuring accurate reconciliation of daily sales transactions.
- Enhanced guest satisfaction by resolving complaints promptly and professionally.
- Conducted regular performance evaluations to identify training needs and promote professional growth.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Established rapport with regular patrons through attentive service, fostering loyalty to the establishment.
Server
Boomboz Pizza & Taphouse
12.2013 - 06.2025
- Creates 5 TO 10 PLUS orders, documents special requests and follows up with kitchen personnel to foster top-quality service and minimize complaints.
- Keeps updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Monitors guests for intoxication and immediately reported concerns to management.
- Collects credit card, cash and gift certificate payments from customers and makes proper change for cash transactions.
- Collaborates with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Cleans outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers.
- Upsells high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Greets and maintains relationships with regular customers.
- Train new incoming employees as well as current employees on new jobs.
- Helps customers place orders, explains menu items and suggested appropriate options for food allergy concerns.
- Designed and implemented training programs for new bartenders, enhancing team performance and service quality.
- Mentored staff on advanced cocktail techniques, improving customer satisfaction and increasing repeat business.
Esthetics Student
PJ's School of Cosmotology
09.2019 - 06.2020
- Performed face and body massages and assisted with body scrubs.
- Conducted facial treatments, including resurfacing and skin clearing.
- Applied makeup and performed makeovers as well as eyelash application.
- Set up client rooms and sterilized equipment.
- Offered lash application.
- Instructed clients on how to apply make-up to achieve desired look.
- Provided excellent customer service and skin care treatments to all clients.
Education
Some College (No Degree) - Esthetics
PJ'S School of Cosmetology
Jeffersonville, IN06.2020
Some College (No Degree) - Nursing
University of Louisville
Louisville, KY05.2017
Skills
- Maintaining dining area cleanliness
- Efficient service in high-volume settings
- Proficient in cash transactions
- Menu recall proficiency
- Strong verbal communication
- Dermalogica product knowledge
- Exceptional client support
- Makeup artistry
- Skin tightening techniques
- Hair removal techniques
- Anatomy and physiology
- Microdermabrasion treatments
- Skin types and care
- Acne Treatments
- High Frequency
Timeline
Bartender Shift Manager
Against the Grain
02.2020 - Current
Esthetics Student
PJ's School of Cosmotology
09.2019 - 06.2020
Server
Boomboz Pizza & Taphouse
12.2013 - 06.2025
Some College (No Degree) - Nursing
University of Louisville
Some College (No Degree) - Esthetics
PJ'S School of Cosmetology
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