Summary
Overview
Work History
Education
Skills
Timeline
Generic
Pretam Dikhole

Pretam Dikhole

Business Analyst / QA Lead
Mumbai

Summary

A highly skilled professional with a PGDBA and extensive expertise in Business Applications, Identity Management, and Agile methodologies. Offers a unique combination of technical and analytical abilities. Demonstrated proficiency in devising and implementing comprehensive test strategies, overseeing identity and access systems, and optimizing Agile principles for efficient project delivery. Known for a strong work ethic and self-motivation, committed to achieving high-performance outcomes and delivering exceptional results in fast-paced environments.

Overview

17
17
years of professional experience
2041
2041
years of post-secondary education
3
3
Languages

Work History

Data Analyst Consultant

Tata Consultancy Services
01.2025 - Current

Company Overview: Projects - GSK IAM Assessment - GSK Healthcare.

  • Worked as a Data Analyst to analyze the current Architecture and find the Gaps from IAM guidelines perspective.
  • Conduct Interviews with CSO and Business Teams to understand the current Access Management process and SODs and access management polices.
  • Recommend the improvements as per the Standard Guidelines.
  • Coordinate with stake holders to create the Gaps Analysis report and improvements for Access Management process.

Tech BA /Senior Policy Change Coordinator

TCS
08.2024 - 12.2024
  • Company Overview: Projects - Track 2 Customer - Westpac Bank Corp Australia
  • Analysis of requirements for an application that is ready for onboarding
  • Planning changes to the SVP, Prod environments followed by proceeding to get the CRs authorized
  • Coordinating across multiple teams to get changes deployed across multiple environments till production
  • Tracking and sharing periodic updates to stakeholders on the progress of projects and apps
  • Collaborating with the development team in carrying out testing in the SVP, Prod, and IT environments
  • Performing BPIV with the business team in both the SVP and Production environments
  • Projects - Track 2 Customer - Westpac Bank Corp Australia

BA [IAM DOMAIN]

TCS
12.2023 - 07.2024
  • Company Overview: Projects - IGA Application Onboarding Customer - Randstad Corp
  • Requirement Gathering and analysis session with worldwide Opcos
  • Web Services applications' API validations
  • Support the project teams in placing the procedure and strategy for onboarding the application to Sailpoint into action
  • Address audit and regulatory-related issues in collaboration with system owners, application owners, business unit information security officers (BUISOS), and other IAM colleagues
  • Work together with the business and development teams to complete the application onboarding process in the test environment
  • Ensure that users have appropriate access to the business application by coordinating with SMEs and business to support their prompt requests for appropriate access
  • Strong interpersonal abilities and background in leading both offshore and onshore teams in various geographical locations
  • Knowledge of the Identity Life Cycle's functional components, such as the Joiner, Mover, and Leaver Patterns
  • Provide a shared solution that supports the business's strategy
  • Projects - IGA Application Onboarding Customer - Randstad Corp

BA / QA Lead [IAM DOMAIN]

TCS
10.2021 - 12.2022
  • Company Overview: Projects - LAM Phase 2 Customer - Euroclear Bank Belgium
  • Analysing requirements and conducting workshops with business teams to understand how the application presently handles access management
  • Draughting the BRD document and obtaining sign-offs
  • Working with the development team to plan test scenarios before bringing the application live in a production environment
  • Modifying user access to ensure that each user has proper access to the application
  • Projects - LAM Phase 2 Customer - Euroclear Bank Belgium

QA MANAGER / QA Lead

TCS
09.2011 - 09.2021
  • Company Overview: Projects - TCS Core Banking Solution / Sales force Finance Application / SAM Testing [System Access Management], Success Factor Learning Application [Talent Link] / Recruitment Careers web site / SAP HR Canada Flex
  • Gathering and analysing requirements; creating a requirement traceability matrix
  • Creating the master test plan, providing the sign-off documentation for the test, and monitoring its implementation
  • QA test case creation, execution
  • Find opportunities and put IT and business process enhancements into action
  • Determining project risk and strategies for mitigation and track down issues and find defects that have been reported
  • Regular client communication, doing defect triage and stand-up calls
  • Liaise with the client, the business team, and other team members
  • Analysing the severity of bugs that have been reported
  • Ensure adherence to QA standards by keeping an eye on and maintaining the calibre of testing and quality control procedures
  • Carry out Scrum rituals
  • Management and support for PIV and user acceptance testing
  • Projects - TCS Core Banking Solution / Sales force Finance Application / SAM Testing [System Access Management], Success Factor Learning Application [Talent Link] / Recruitment Careers web site / SAP HR Canada Flex

IT MANAGER [Scale II]

Union Bank of India
09.2010 - 09.2011
  • Worked on testing the upgrades, updates, and improvements for the Infosys Finacle core banking solution before putting them to production
  • Participating in data centre management
  • Testing the builds that Infosys and other departments have provided, and finally putting them on servers for the product
  • Supervising daily team tasks and data centre operation
  • Performing day-start and day-end tasks for the bank

SYSTEM ENGINEER

Cybage Software private Ltd
02.2008 - 08.2010
  • Company Overview: Project - Alabanza LAMP Technology Customer - Navisite Corporation US
  • Evaluate the specifications for several open-source programs, then create test cases and scenarios
  • Conducting and reviewing the test cases and modified in response to requirement changes
  • Creating reports with test results and summaries
  • Apply updates or new builds to UNIX servers
  • Database, GUI, manual, regression, functional and system testing
  • Unix patches and product fixes are tested for problems
  • Examining log data to identify mistakes caused by failed tests
  • Testing of a build's fixes and improvements
  • Project management done independently, with updates on progress sent to the QA Manager on a broader scale
  • Releasing project modules to live environment and conducting smoke testing
  • Project - Alabanza LAMP Technology Customer - Navisite Corporation US

Education

PGDBA -

Prin. L. N. Welingkar Institute of Management

Diploma in Advanced Computing - Software Engineering

Advanced Computing Training School

Bachelor of Engineering Technology - Computer Science

Dr. D. Y. Patil College of Engineering

High School Degree - Science

Paranjape High School

Secondary School Degree - Science

Paranjape High School
03.1998 - Current

Skills

  • Agile project management
  • Domain-specific functional testing
  • Sailpoint IIQ
  • Business Analyst
  • Requirements analysis

Timeline

Data Analyst Consultant

Tata Consultancy Services
01.2025 - Current

Tech BA /Senior Policy Change Coordinator

TCS
08.2024 - 12.2024

BA [IAM DOMAIN]

TCS
12.2023 - 07.2024

BA / QA Lead [IAM DOMAIN]

TCS
10.2021 - 12.2022

QA MANAGER / QA Lead

TCS
09.2011 - 09.2021

IT MANAGER [Scale II]

Union Bank of India
09.2010 - 09.2011

SYSTEM ENGINEER

Cybage Software private Ltd
02.2008 - 08.2010

Secondary School Degree - Science

Paranjape High School
03.1998 - Current

Diploma in Advanced Computing - Software Engineering

Advanced Computing Training School

Bachelor of Engineering Technology - Computer Science

Dr. D. Y. Patil College of Engineering

High School Degree - Science

Paranjape High School

PGDBA -

Prin. L. N. Welingkar Institute of Management
Pretam DikholeBusiness Analyst / QA Lead