Pretisha Bhar
Kolkata
Summary
Dynamic Community Manager at 1% Club with a proven track record in relationship building and event planning. Spearheaded initiatives that boosted app usage by over 30% and organized large-scale events with 250+ attendees. Expert in content creation and customer relationship management, driving engagement and satisfaction through innovative strategies.
Overview
1
1
year of professional experience
Work History
Community Manager
1% Club
Mumbai
01.2025 - Current
- Built and managed finance community of over 70,000 members across 32+ WhatsApp city groups ensuring active engagement.
- Developed an extensive content plan publishing more than 50 finance topics each month for increased engagement.
- Curated successful campaigns leading to more than a 30% rise in app usage.
- Oversaw end-to-end execution of recurring financial webinars with participation exceeding 500 individuals.
- Secured prominent industry figures to boost the quality and credibility of hosted webinars and events.
- Boosted community engagement with targeted improvements from monthly insights.
Community Experience Associate
1% Club
Mumbai
08.2024 - 01.2025
- Organized 40+ networking meet-ups across 12 cities, hosting ~25 participants per event.
- Worked extensively in organizing a large-scale event for 250 attendees in Hyderabad, sponsored by Bajaj Broking.
- Led coordination for a sponsored financial event in Chennai hosted by Hiranandani.
- Played a key role in the execution of a sponsored event by Masters Union.
- Coordinated event logistics and vendor communication.
- Created marketing plans to boost event participation.
- Negotiated partnerships with cafes and restaurants for cost-effective agreements.
- Served as main contact for venue managers and event participants.
- Aligned efforts among content, partnerships, and marketing teams for unified branding strategies.
Customer Success Associate
1% Club
Mumbai
05.2024 - 08.2024
- Handled more than 4,000 customer issues through email with a consistent resolution rate of 95% within one day.
- Managed live customer support chats, offering immediate help and raising satisfaction rates.
- Implemented proactive engagement strategies, enhancing client retention and generating an additional ₹7,50,000 in revenue.
- Utilized user feedback to implement product improvements resulting in a 15% increase in customer retention.
Education
BBA - Finance And Accountancy
Scottish Church College
Kolkata06-2024
12th Standard - Commerce
St. Joseph's Convent
Chandannagar03-2021
Skills
- Relationship building
- Data visualization
- Budget management
- Customer relationship management
- Event planning
- Content creation
- Problem solving
- Multitasking and organization
Affiliations
Beyond my professional responsibilities, I actively pursue interests that challenge and inspire me.
Trekking and travel push me beyond my limits, offering new perspectives with every journey. Photography allows me to capture moments that tell meaningful stories. Calligraphy is my creative outlet, blending artistry with mindfulness.
Embracing these passions alongside my career has helped me cultivate a well-rounded approach to learning and growth. Finding balance isn’t always easy, but it’s what keeps me engaged and motivated.
Timeline
Community Manager
1% Club
01.2025 - Current
Community Experience Associate
1% Club
08.2024 - 01.2025
Customer Success Associate
1% Club
05.2024 - 08.2024
BBA - Finance And Accountancy
Scottish Church College
12th Standard - Commerce
St. Joseph's Convent
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