PREYAAN RAY

• In this part-time officer position my responsibility was to support the Team Leader – Account Receivable with the timely collection and processing of payments due to the University and its controlled entities
• Input financial data and produced reports using TechOne.
• Help improve financial accuracy by supporting the daily reconciliation of banking receipts following a standard process of, system downloads, tracking and allocating unapplied credits, performing system and ledger reconciliations and reporting functions
• Mitigated risk of fraud through rigorous verification processes before approving new customer applications or extending credit limits.
• Prepared vendor invoices and processed incoming payments.
• Managed collections and follow-up on past-due accounts to speed up payments and minimize risk.
• Receipting and refund processes related to online store purchases
• Investigating suspense transactions to identify appropriate allocation for unidentified receipt
• Prepare information related to third-party supported students, including allocation of fees and preparation of supporting information for sponsors.

As an intern at SV Partner, I had the privilege of contributing to the firm's specialized services in insolvency, bankruptcy, voluntary administration, creditors' liquidation, and business restructuring. Working closely with experienced professionals, I gained valuable insights into the intricacies of financial distress management and corporate recovery

• My responsibilities as an intern included:
• Assisting in conducting financial analyses and due diligence for clients undergoing insolvency proceedings
• Supporting the preparation of reports and documentation for creditors' meetings and court proceedings
• Participating in business restructuring projects, collaborating on strategic plans and financial modelling
• Researching and summarizing relevant regulations and case law to support advisory services
• Proactively monitored legislative changes within the insolvency industry-staying abreast of developments that impacted clients and firm operations.
• Collaborating with cross-functional teams to deliver comprehensive solutions tailored to client needs
• Managed sensitive client data with strict confidentiality measures, ensuring compliance with relevant privacy regulations and ethical standards.

• I have appointed as a finance academy ambassador, by the Greater Bank & University of Newcastle in partnership
• My primary role as a Student Ambassador is to support the development and implementation of the High School Financial Literacy program, called the Greater Bank Finance Academy
• It also involves working and assisting in the tax clinic
• As part of this program, I deliver specific lessons on core Financial Literacy topics in High Schools to class groups
• I am required to deliver these lessons either face to face or online, liaise with Greater Bank staff, interact, and engage with high school students and work closely with high school teachers when delivering the lesson
• Undertake any relevant administrative duties related to the program
• Actively participate in conducting and assisting with Community Financial Literacy events.

• Assisted in preparing accurate tax returns, ensuring timely submission to the ATO.
• Collaborated with senior tax professionals to identify potential tax-saving strategies for clients.
• Contributed to successful client engagements by providing reliable support during busy season deadlines.
• Organized client tax documents to facilitate quick preparation of tax returns.
• Interviewed clients to obtain information such as taxable income, deductibles and expenses.
• Schedule appointments and answer client inquiries and provide general information about the clinic's services, policies, and procedures.

I am privileged to be working with the College of Human & Social Futures to lead Peer Assisted Study Sessions (PASS) & Tutor for Accounting Practice (ACFI1002) & Macroeconomics (ECON1002) & Business Finance (ACFI2070)

• My main responsibilities include:
• Enhancing students’ skills, knowledge and understanding through efficient and timely preparation and delivery of tutorials
• To Promote critical thinking skills through engaging activities and consistent reinforcement of complex concepts.
• Provide students with timely access to the information and support needed to complete their work for the course
• Review assessment items
• Engage students in intellectual inquiry appropriate to the level of the course of study and unit being taught
• Ensure a supportive and positive learning environment for all students.

• NEWCASTLE
• As part of a team, contribute to the provision of excellent customer service including efficient enquiry management and transactions via phone, email, face-to-face and digital channels
• Provide effective support and assistance for current and future students in fundamental student lifecycle activities including admissions and enrolment
• Provide advice and support to all customers of the University, including students, prospective students, staff and visitors,and provide triage and referral of enquiries to appropriate specialist areas when required
• Provide basic administrative support to other units as and when required
• Provide IT support with Student Hubs, including PCs, photocopiers, and printers.
• Collaborated with team members to improve overall customer experience and boost company reputation.
• Handled high call volume while maintaining a professional demeanor and ensuring timely resolutions.
• Achieved high levels of accuracy when processing transactions/orders which led to reduced errors and increased customer satisfaction.