Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
OperationsManager

Akshay Gaikwad

Process Associate
Bengaluru,Bengaluru

Summary

  • Experienced Process Associate with over 2 years of experience in e-commerce sector. Excellent reputation for resolving problems and improving customer satisfaction.
  • Catalog Associate seasoned in coordinating and implementing business process improvement projects while enhancing effectiveness and efficiency in support of business goals. Strong record in maintaining high levels of productivity and insisting on the highest standards.
  • Operations Specialist with experience developing realistic solutions to assure satisfactory consumer and customer experiences. Fluency in English, Kannada and Telugu. Committed to resolving problems and maintaining accurate metrics and reports.

Overview

4
4
years of post-secondary education
2
2
years of professional experience

Work History

Process Associate

Amazon
Bengaluru, Karnataka
02.2019 - Current
  • Offered data-driven recommendations aligned with overall company strategies and prioritized process improvement initiatives.
  • Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards.
  • Performed visual assessment of products to evaluate conformance with quality standards.

Intern

HealthifyMe
Bengaluru, Karnataka
10.2018 - 12.2018
  • Sorted and organized materials such as physical files, tracking spreadsheets and reports.
  • Performed post-production work, including assembling raw material, editing sound and sequences and providing final product within time and budget constraints.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Built rapport with clients to facilitate trusting relationship and provide setting conducive to growth.

Education

Bachelor of Engineering - Mechanical Engineering

Visvesvaraya Technological Institute
Bangalore
08.2013 - 07.2017

Skills

Microsoft Office/ Google Suite

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Accomplishments

  • Collaborated with team of 3 in the Design & Fabrication of Semi-Automatic Dishwasher.
  • Presented a technical paper on “Dual Power Generating Micro turbine” at 6th International Conference on Science & Innovative Engineering.
  • Completed training program on “Automobile Servicing and Maintenance Technology” at Gedee Automobile Training Institute, Coimbatore.

Interests

Photography

Cinematography

Timeline

Process Associate

Amazon
02.2019 - Current

Intern

HealthifyMe
10.2018 - 12.2018

Bachelor of Engineering - Mechanical Engineering

Visvesvaraya Technological Institute
08.2013 - 07.2017

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Akshay GaikwadProcess Associate