Summary
Overview
Work History
Education
Skills
Kpiparameters
Personal Information
Languages
Projects
Disclaimer
Languages
Timeline
AccountManager
PRIJITH P

PRIJITH P

KOLLAM

Summary

To curve out an opportunity and set myself a goal where I can be innovative and attain a challenging position by exercising my interpersonal and professional skills to the fullest for the growth of the organization and mine as well, in this innovative and competitive world. Experienced service coordinator with several years of responsibility in the field agencies.

Overview

7
7
years of professional experience

Work History

Area Service Coordinator

KCM Appliances Pvt ltd
05.2022 - Current
  • Company Overview: Impex ONIX
  • Currently working as Area service coordinator in KCM Appliances Pvt ltd (Impex ONIX) from period of May2022 to till now
  • Products Handling Service: Washing Machine, Air conditioner, Led TV, Home Theatre, Induction Cooker, DVD Player, Trimer, Torch Light, Emergency Light
  • Impex ONIX

Trainer

KCM Appliances Pvt ltd
01.2020 - 05.2022
  • Company Overview: Impex ONIX
  • Worked as Trainer in KCM Appliances Pvt ltd (Impex ONIX) from period of Jan 2020 to May 2022
  • Products Handling: Washing Machine, Air conditioner, Led TV, Home Theatre, Induction Cooker, DVD Player, Trimer, Torch Light, Emergency Light
  • Impex ONIX

Skill Development Trainer

UTL Technologies
05.2017 - 05.2020
  • Company Overview: A Kerala govt
  • Company
  • Worked as Skill development Trainer in UTL Technologies - ASAP Kerala for a period of three year
  • Products handled: Computer hardware and Basic Networking Products
  • A Kerala govt
  • Company

Education

ME - Communication and Networking

Anna University
01.2017

BTech - Electronics and Communication

Kerala University
01.2014

Higher Secondary Education -

kerala
01.2010

Skills

  • Knowledge in major home appliances products working
  • Knowledge in assembling and dissembling of products
  • Knowledge in servicing of products
  • Knowledge in customer handling
  • Knowledge in soft skills
  • Knowledge in making service manual
  • Knowledge in service policy
  • Knowledge about SLA (service level agreement)
  • Knowledge about KPI
  • Knowledge about ITIL standard

Kpiparameters

60% (Same day and Next day), 6 calls per service engineer, 7000 per service engineer (One month), calls should clear within 7 days, 1000 Amount from each SE, Greater than 80%

Personal Information

  • Date of Birth: 06/29/92
  • Marital Status: Married

Languages

  • English
  • Malayalam
  • Hindi

Projects

GPS navigated Autonomous Robo Boat High Speed energy efficient Carry Skip Adder Performance evaluation of different multipliers architectures

Disclaimer

My bio-data and all other details are given for your kind information. If you give me a chance to serve under your esteemed organization, I can assure you that I will be honest, sincere and hardworking and shall be obliged to all the rules and regulation.

Languages

Malayalam
First Language
English
Intermediate (B1)
B1
Tamil
Beginner
A1

Timeline

Area Service Coordinator

KCM Appliances Pvt ltd
05.2022 - Current

Trainer

KCM Appliances Pvt ltd
01.2020 - 05.2022

Skill Development Trainer

UTL Technologies
05.2017 - 05.2020

ME - Communication and Networking

Anna University

BTech - Electronics and Communication

Kerala University

Higher Secondary Education -

kerala
PRIJITH P