Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
ASSOCIATE MANAGER
HDFC Life Insurance Company
New Delhi
2022.04 - Current
Met with clients, delivering presentations, and educating on product and service features and offerings
Built relationships with clients using active listening and issue resolution to provide excellent service
Analyzed customer needs to provide customized insurance solutions
Created detailed reports for management to track performance and sales
Provided advice on different bank products and financial options
Boosted team morale through the planning and execution of engaging team-building activities.
SENIOR RELATIONSHIP MANAGER
Reliance Nippon Life Insurance Company
New Delhi
2021.07 - 2022.01
Built and maintained relationships with new and existing clients while providing high expertise
Analyzed customer data to identify areas of improvement and maximize customer satisfaction
Developed customer surveys to measure customer satisfaction and identify areas of improvement
Boosted sales performance by identifying and targeting high-potential leads
Built relationships with customers and community to establish long-term business growth.
BUSINESS DEVELOPMENT EXECUTIVE (TATA AIA )
JINDAL INTELLICOM
New Delhi
2019.08 - 2021.03
Exceeded monthly sales targets consistently through persuasive selling and excellent communication skills
Managed a database of leads, ensuring timely follow-up calls and accurate recordkeeping
Generated leads and established relationships with potential customers through outbound telephone calls
Pitched products and services to potential customers, securing new deals and sales opportunities
Utilized sales techniques to build customer interest and close sales.
TELESALES TEAM LEADER
CARS24
New Delhi
2018.07 - 2019.07
Provided leadership, guidance and direction to sales team members, offering assistance to any need at any time
Worked well in a team setting, providing support and guidance
Mentored junior staff members, helping them develop their leadership potential and advance in their careers
Monitored daily sales performance and provided feedback to each team member.
TELESALES OFFICER
ICICI Lombard GIC Ltd.
New Delhi
2017.11 - 2018.05
Maintained a high call volume to maximize sales opportunities and meet monthly quotas
Handled objections professionally, leveraging product knowledge and persuasive skills to secure sales deals
Implemented upselling techniques to increase revenue and move product
Gained strong leadership skills by managing projects from start to finish
Followed up promptly with interested clients to close sales.
TELESALES EXECUTIVE
SMC
New Delhi
2016.10 - 2017.10
Exceeded monthly sales targets consistently through persuasive selling and excellent communication skills
Managed a database of leads, ensuring timely follow-up calls and accurate recordkeeping
Generated leads and established relationships with potential customers through outbound telephone calls
Pitched products and services to potential customers, securing new deals and sales opportunities
Utilized sales techniques to build customer interest and close sales.
Education
Master of Arts - Political Science
IGNOU
DELHI
2021-06
Bachelor of Arts -
Delhi University
DELHI
2018-05
Skills
Flexibility and Adaptability
Learning agility: Quick learner
Analytical and Problem Solving Skills
Operations Management
Ability to build and maintain strong client and business relationships