Prince Antony George

Roles and Responsibility:

• Onboard new societies and ensure proper file processing on the printer site.
• Invoice societies promptly and follow up on any outstanding payments to ensure timely collection.
• Monitor and track revenue across societies, contributing to a total generation of 40M.
• Efficiently manage all financial transactions and ensure accurate record-keeping.
• Take full accountability for the end-to-end process, ensuring smooth operations.
• Maintain strong communication with societies, addressing their needs and concerns effectively. Continuously optimize processes to drive revenue growth and improve overall efficiency.

Initiatives in role:

• Organized and facilitated meetings with senior management teams.
• Prepared presentations for both internal and external stakeholders.
• Implemented communication protocols between executives and societies.
• Identified opportunities to improve existing business processes.
• Facilitated team-building activities to boost morale.
• Presented society liaison contributions to Anita Chandraprakash & MT members.
• Created SOPs to standardize workplace procedures and enhance productivity.
• Strengthened society relationships using issue resolution and communication skills.
• Presented the society team's culture and processes to the Continuous Improvement Team.
• Led initiatives to enhance customer service levels across the team.

ORF Associate - Full Time

• Joined Elsevier in Nov 2021, and took full ownership of the exhibition process for Books and Journals.
• Led a project to streamline the exhibition process, automating data fetching to improve TAT. Collaborated with exhibit managers and distribution teams to align on process expectations.
• Updated and circulated the SOP to ensure consistent process adherence across the team. Enrolled in a project management mentorship program with Umarani Natarajan for further growth.
• Joined the newsletter team and sports committee to explore additional opportunities within the company.
• Quickly adapted to new tasks, improving overall efficiency and productivity.
• Demonstrated flexibility and willingness to assist in meeting business needs during HC shrinkage.
• Applied logical thinking to solve problems, evaluate solutions, and make informed decisions.
• Built and maintained strong, effective working relationships across teams.
• Managed day-to-day tasks with accuracy and efficiency, meeting all deadlines.

Senior Digital Content Associate - Full Time

• Spearheaded and managed a team of junior associates, validating the availability of best-selling eBooks on Amazon vs. competitors.
• Authored a comprehensive BRD to automate processes, aiming to reduce AHT and HC across teams.
• Conducted root cause analysis, reporting, and efficiency reviews for team performance.
• Collaborated with top-level management to finalize team operations, HC planning, and business goals for the year.
• Prepared minutes and action items for weekly business review meetings with senior management.
• Led team task management, monitored associates, and provided detailed root cause analysis for business escalations.
• Introduced a new process to optimize ASINs, generating revenue and reducing business impact.
• Conducted audit TAT reductions by analyzing competitor price fluctuations and reallocating HC.
• Updated and maintained SOPs in Spark WIKI, training new hires quarterly.
• Served as the primary contact for Amazon's vendor managers globally, supporting selection tracking tasks for the EU regions.
• Provided support for data collection, reporting, and liaised with multiple stakeholders.
• Added 50,789 products to promotions during Christmas, ensuring no missed opportunities.
• Developed a "Prod Web App" to track team productivity, saving 20,916 productive hours weekly.
• Identified website glitches, improving customer experience and generating $87,390 in revenue.