Prince Duggal

• Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
• Conducted target market research to scope out industry competition and identify advantageous trends.
• Developed key operational initiatives to drive and maintain substantial business growth.
• Established foundational processes for business operations.
• Recruited, interviewed and hired new staff members and developed training materials for employees.
• Networked with other businesses and customers to increase sales opportunities and contacts.
• Drove implementation of new market expansion to propel business forward and adapt to market changes.
• Established and administered annual budget with controls to prevent overages, minimize burn rate, and support sustainability objectives.
• Introduced new methods, practices, and systems to reduce turnaround time.
• Managed financial operations and investments to maximize profits and minimize costs.
• Established team of motivated and highly skilled employees to help run business.

Profile Summary

· Led different branches of HT in Mumbai Metropolitan with team of Business Development professionals and Key Account Managers

· Targets Achievement: Increasing and sustaining current run rate by achieving close to

35% over Frontline targets with top line increment of 110% year-on-year

Business Development

· Devising marketing activities and accelerating the business growth by using ranking methodology to motivate the sales team professionals

· Devised referral programs to extract leads from existing clients

· Conducted competitive promotional activities like road shows and campaigns at the worksites of corporate as a part of market segmentation & penetration strategies

· Incremental Client acquisition management, have managed to augment the business from current geography by more than 100% in aggregate

· Managed recruitment, training, mentoring, strategizing, motivating and execution of the plan for purpose of achieving pre-designated revenue targets under budgetary constraints

· Preparing a sales demand funnel, sales plans and implementing various models to increase and sustain a healthy success ratio of new client acquisitions

· Responsible for few area centric zoning options which were executed for the first time like: Mulund to Powai, Ghatkopar to Chembur and Dombivali to Kalyan

· Conducting competitor analysis by keeping abreast of market trends to achieve market share metrics

Key Account Management

· Portfolio consisting of top 1% clientele base (~20 in number) looked up to me as a point of contact and business relationships were maintained with key stakeholders in target organization

· Introduced in HT an area centric flaps for the specific requirements of my clients

· Identify the problem areas of the client’s business model and suggesting an online/ print media solution to address the same

· Client retention by suggesting the most viable product range and cultivating relations

· Expertise in generating prospects, analyzing their requirements, rendering guidance to the clients and negotiate (commercially) for the orders

· Conducting mid campaign reviews with the client to evaluate the effectiveness of the campaign and to understand if any rectification is needed to attain optimality. This helps in successfully upgrading and renewing the subscription also helps in curtailing delinquency of the account to a large extent

· Ensuring highest service standards are maintained for servicing all clients ensuring faster delivery, lower Turn Around Time (TAT)

Team Management

· Leading, mentoring & monitoring the performance of the team to ensure efficiency in process, operations and achievement of individual & team targets

· Devising new contests to create a culture of Rewards and Recognition

· Conducting training sessions & in house forums to boost the technical and soft skills of the associates

· Appreciating the performers and pushing the non-performing team mates

· Creating and sustaining a dynamic environment that fosters development opportunities and motivates high performance amongst Team members

· Indulging in Team building activities and create a competitive spirit amongst the team

· Identifying and implementing strategies for building team effectiveness by promoting a spirit of cooperation between team members

· Identifying the short and long term goals of each team member and streamlining it to the team’s goal

· Created a culture, where in each team member works for the team target and overall branch targets

Profile Summary

• Cross-trained existing employees to maximize team agility and performance.
• Developed and maintained relationships with customers and suppliers through account development.
• Onboarded new employees with training and new hire documentation.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

· Advertising sales strategist for the newspaper print team and ensuring all advertising revenue streams are maximized by effective use of team budget

· Focus on topline growth with incremental client acquisition

· Keeping lines of communication clear in the team in terms of strategy adoption to meet revenue commitments and implications of under-delivery

· Co-ordinating with sales team, publishing team and editorial team

· Forecasting year end numbers and analyzing market share on a periodical basis to rectify problem areas along-with down the line communication of the same

· To ensure all sales team members understand the monthly targets and updated with ‘to go’ figures at least once a week

· Ensured the sales team have a full editorial list at the beginning of each issue with market/category managers have a rebook list as soon as a new issue opens

· To ensure weekly verlag projections are accurately updated as required

· To ensure monthly reports, MMI, exceptions and comments are be submitted each month by relevant deadline

· To liaise with production team to ensure all deadlines are met

Ensure issues are flagged against flatplans on deadlines accurately. Send copy of flatplan with OC number for accounts.

• Assisted in organizing and overseeing assignments to drive operational excellence.

Profile Summary

· Responsible for Setting & Scaling up the Navi Mumbai Branch of Magicbricks

· First person to be appointed to explore Navi Mumbai operations and successfully creating & spearheading branch operations for developing revenue streams of Navi Mumbai Market

· Achieved the fastest scaling up of new branch with a topline close to INR 5 Lakh p.m. and recording INR 40 Lakhs annually with client portfolio of 30+ builders in year 1

· End to end execution with recruitment, training, targets achievement and penetrating market options

· Solely created the brand image of Magic Bricks in Navi Mumbai to capture the largest market share

· Accomplished 80% incremental revenue growth from Key Accounts in year 2011-12.

· Sold & upgraded clients to maximum number of premium products (Contribution 45%+) in the allocated area

· Designed & delivered lead generation campaigns for non real estate players (IDBI, ICICI)

· Maintaining healthy relationship with clients and cross-selling/upgrading them

· Assisting the team for negotiating and closure of deals. Handholding in entire sales cycle by scrutinizing there KRA’s

· Reviewing and interpreting the competition (through in-depth analysis of market information) to finalise the marketing strategy.

• Revitalized business development strategies to expand operations and improve bottom line.
• Planned and implemented growth strategies.

Profile Summary

· Source, select, hire and supervise personnel. Ensure compliance with legal and regulatory requirements. Ensure positive and productive work environment and manage personnel issues

Prospect for and generating customer leads. Consult with and identify customer needs and provide product guidance. Resolve problems and issues to maximize customer satisfaction and retention.

• Developed and maintained relationships with customers and suppliers through account development.
• Maximized performance by monitoring daily activities and mentoring team members.
• Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
• Improved marketing to attract new customers and promote business.

Profile Summary

• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
• Mentored team members to enhance professional development and accountability in workplace.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
• Created employee schedules to align coverage with forecasted demands.

· Service of selling Hutch (Vodafone) Sim Cards; scheduling, roistering, preparing & publishing different reports

· Planning and Scheduling of 25+Management Trainees, improving team performance by recognition/rewards

Handling the escalations in any case related to Sim Cards

• Developed strategy to increase sales and drive profits.