Prince Jha
New Delhi
Summary
Dynamic Sales Executive with a proven track record at Datagen Internet Services, excelling in strategic planning and client relationship management. Expert in negotiation and closing techniques, I consistently surpassed sales targets while enhancing customer satisfaction through effective communication and problem-solving skills. Committed to driving business growth and delivering exceptional service.
Overview
4
4
years of professional experience
Work History
Sales Executive
Datagen Internet Services Pvt Ltd
New Delhi
01.2022 - Current
- I was responsible for achieving sales targets by developing strategies and implementing effective sales plans
- I also provided customer service support and performed administrative duties to ensure the smooth functioning of the business
- Established relationships with new clients and maintained existing ones
- Implemented sales plans and ensured successful delivery of services
- Negotiated contracts and closed deals
- Monitored performance metrics and identified areas of improvement
- Developed customer service strategies to meet customer satisfaction goals
Customer Support Representative
Ola cabs
Bangalore
04.2021 - 03.2022
- Provided customer service and technical support for over one year for the world's largest ride-sharing company
- Responded to customer inquiries in a timely manner
- Investigated and resolved customer issues
- Maintained customer records
- Developed knowledgebase solutions
- Tracked customer feedback
- Escalated customer issues as needed
Education
Bachelore
Indra Gandhi National Open University
New Delhi, India06-2025
Skills
- Sales
- Strategic Planning
- Negotiation
- Business Development
- Communication
- Problem Solving
- Process Improvement
- Leadership
- Project Management
- Account Management
- Closing techniques
- E-commerce knowledge
- Market research
- Effective communication
Personal Information
Nationality: Indian
Languages
Hindi
First Language
English
Advanced (C1)
C1
Hobbies and Interests
travelling
Timeline
Sales Executive
Datagen Internet Services Pvt Ltd
01.2022 - Current
Customer Support Representative
Ola cabs
04.2021 - 03.2022
Bachelore
Indra Gandhi National Open University
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