Prince Joseph
Ernakulam
Summary
Retail Management, Customer Service, Operation Management, Middle level assignments in Administration, MIS & Team Management with an organization of high repute Goal-driven Sales Management professional bringing 11 -year career history in sales and proven track record of strategic business growth. Skilled at aiding in product marketing efforts. Adept at cultivating productive client relationships through positive rapport, tailored solutions and client engagement.
Overview
6
6
years of professional experience
Work History
Area Sales Manager
OPPO Kerala
Ernakulam
01.2024 - Current
- Planned, developed and implemented sales strategies in an assigned region.
- Analyzed sales data to determine areas of improvement for the organization.
- Managed a team of sales representatives in order to achieve maximum results.
- Provided training and guidance on product knowledge, selling techniques and customer service.
- Monitored performance of sales representatives against goals set by management.
- Identified new business opportunities within the region through networking activities.
- Maintained relationships with existing clients to ensure their satisfaction with products and services offered.
Key Account Manager
OPPO Kerala
Ernakulam
07.2022 - 12.2023
- Managed All Kerala Modern Trade accounts of Nandilath GMart and myG
- Managed LFR accounts like Croma and Reliance
- Educating sales team with presentations of strategies, and regular meetings
- Managing sales team of 61+ employees including sales promoters
- Reduced process lags by training employees on best practices and protocols.
- Recruited, hired and trained new hires to optimize profitability.
Product Manager
myG
Kerala
09.2018 - 07.2021
- Reporting to General Manager handling entire Kerala sales of GDOT(Gadget Protection, Extended Warranty and Exchange)
- Developing specific plans to ensure growth both long and short-term
- Educating sales team with presentations of strategies, and regular meetings
- Managing sales team of 600+ employees including sales promoters
- Lead and motivate sales team to perform beyond expectations.
Territory Manager
myG
Ernakulam
03.2018 - 09.2018
- Driving Sales, Service, Operations and Management of myG Stores in Ernakulam region
- Ensuring smooth functioning of stores by proper staff management
- Planning and coordinating market activities and new events
- Market and competition study and rolling out special schemes
- Rolling out new store sites
- Revenue focused sales and operation drive, cost effective planning on activities
- Preparing Day to day updated reports on store performance
- Reviewing team on regular intervals on sales performance, process following
- Supports
- Coordinating new launch and marketing activities in region.
Business Development Manager
myG
South Kerala
07.2021
- Managing south Kerala Modern Finance of myG
- Major objective is to increase finance share of company to touch 40%
- Coordinating with all finance partners for special scheme and model tie up and cash back offers
- Conducting activities in major Bank and Flat locations in tie up with Finance partners and brand
- Ensuring finance manpower availability at store for smooth operations
- Analyzing market trend in accordance with myG share and to make corrective actions to go ahead of market
- Visiting all stores and finance partners and ensure all align with same goal with mutual benefits
- Timely clearance of disbursed files against our credit within stipulated time frame.
Promoter
Samsung India Pvt.Ltd
Ravipuram
01.2013
- Dealing directly with customer, describing them specialties of each model
- Make sure customer is happy with our communication
- Follow up and after sales services
- Checking the inventory frequently Ordering items which are in minimum level
- Preparing inventory reports, sales reports etc
- Used to manage and coordinate the co-workers and also maintains the showroom in the absence of Showroom Manager.
Store Manager
myG
Palarivattom
- Managing Store operations, service and sales
- Meeting store service sales targets on mobile phones, Laptops, accessories with 11 members on sales and 2 on service
- Maintaining store up keep and ambiance, for maintaining international standard for customers
- Stock audits and accounts of store
- Daily reporting to managers on sales, banking and stocks.
Education
Diploma in Nautical Science -
IGNOU University
Higher Secondary -
St. Sebastians Higher Secondary School
Secondary schooling -
St. Sebastians High School
Skills
- Microsoft Office: Word, Excel (Experienced with Graphs, xLookup, vLookup, Pivot Tables etc) - Access (Experienced with Creating reports)
- Market and competitive analysis
- Territory and account management
- Contract Negotiation
- Competitor Analysis
- Sales Training
- Sales Presentations
- New Account Development
- Relationship Building
- Sales Tracking
Personal Information
- Date of Birth: 10/28/90
- Gender: Male
- Marital Status: Married
Languages
Malayalam
First Language
English
Intermediate (B1)
B1
Hindi
Proficient (C2)
C2
Timeline
Area Sales Manager
OPPO Kerala
01.2024 - Current
Key Account Manager
OPPO Kerala
07.2022 - 12.2023
Business Development Manager
myG
07.2021
Product Manager
myG
09.2018 - 07.2021
Territory Manager
myG
03.2018 - 09.2018
Promoter
Samsung India Pvt.Ltd
01.2013
Store Manager
myG
Diploma in Nautical Science -
IGNOU University
Higher Secondary -
St. Sebastians Higher Secondary School
Secondary schooling -
St. Sebastians High School
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