Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
PRINCE  KUMAR

PRINCE KUMAR

Summary

Seasoned Housekeeping Executive with a proven track record at Courtyard by Marriott, enhancing guest satisfaction through exceptional service and maintaining rigorous standards of cleanliness. Expert in inventory management and guest relations, I excel in workload prioritization and health safety protocols. Demonstrated ability to improve service performance, underscoring a strong hospitality background and customer service focus.

Overview

11
11
years of professional experience

Work History

Housekeeping Executive

Courtyard by Marriott
01.2023 - Current

● Conducting morning and evening briefing

• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.

• Inventories stock to ensure adequate supplies.

• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.

• Works effectively with the Engineering department on guest room maintenance needs.

• Understands and complies with loss prevention policies and procedures.

• Ensures all employees have proper supplies, equipment and uniforms.

● Handling Mini Bar and keeping Inventory.

• Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary.

• Supervises Housekeeping and all related areas in the absence Housekeeping Manager.

• Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance.




Housekeeping Executive

Guleria Kothi
12.2020 - 10.2022

Housekeeping Supervisor

Raga on The Ganges
10.2018 - 03.2020

Housekeeping Room Attendant

Radisson Blu Hotel
12.2017 - 10.2018

Housekeeping Room Attendant

Courtyard by Marriott
03.2014 - 12.2017

Education

Bachelor of Science - Hotel Management

SAMS IHM
Varanasi, India
08-2013

High School Diploma -

JAC BOARD
Ranchi
05-2009

Skills

  • Customer service-focused
  • Workload prioritization
  • Hospitality background
  • Health and safety
  • Room Inspections
  • Chemical Handling

  • Guest Relations
  • Supplies inventory
  • Housekeeping and laundry services
  • Opera PMS
  • IDS

Languages

English
Upper intermediate (B2)
Hindi
Advanced (C1)

Timeline

Housekeeping Executive

Courtyard by Marriott
01.2023 - Current

Housekeeping Executive

Guleria Kothi
12.2020 - 10.2022

Housekeeping Supervisor

Raga on The Ganges
10.2018 - 03.2020

Housekeeping Room Attendant

Radisson Blu Hotel
12.2017 - 10.2018

Housekeeping Room Attendant

Courtyard by Marriott
03.2014 - 12.2017

Bachelor of Science - Hotel Management

SAMS IHM

High School Diploma -

JAC BOARD
PRINCE KUMAR