Prince Kumar
Assistant Manager - IT & ERP Support
Bhiwadi
Summary
Results-driven IT professional with extensive experience managing end-to-end IT operations in manufacturing environments. Proven expertise in IT infrastructure, SAP support, cybersecurity, and vendor management. Skilled in ensuring high system uptime, maintaining audit compliance, and coordinating effectively with corporate IT and business stakeholders.
Overview
7
7
years of professional experience
1
1
Certification
2
2
Languages
Work History
Assistant Manager- IT Infra & SAP
Anevolve Mando eMobility Pvt Ltd
Bhiwadi, Rajasthan
05.2024 - Current
- Leading end-to-end Plant IT operations for EV manufacturing facility
- Managing complete IT infrastructure: servers, desktops, laptops, network, CCTV, access control, UPS
- Ensuring 24×7 availability of plant IT systems and connectivity
- Coordinating with Corporate IT, OEMs, ISPs, and technology vendors
- Managing network, firewall, internet/ILL, and plant connectivity
- Overseeing IT asset lifecycle, inventory accuracy, and compliance
- Handling IT audits, IT policy implementation, and security controls
- Supporting ERP / business applications, UAT, and plant operations
- Preparing and controlling IT budgets with cost optimization initiatives
- Managing and guiding plant IT support team for daily operations
- Ensuring CCTV monitoring, footage retention, and tracking compliance.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Senior Engineer- IT Infra
Spark Minda Corporation LTD
Murbad, Mumbai.
12.2022 - 05.2024
- Managing complete IT infrastructure: servers, desktops, laptops, network, CCTV, access control, UPS.
- Ensuring 24x7 availability of plant IT systems and connectivity.
- Coordinating with Corporate IT, OEMs, ISPs, and technology vendors.
- Managing network, firewall, internet/ILL, and plant connectivity.
- Overseeing IT asset lifecycle, inventory accuracy, and compliance.
- Handling IT audits, IT policy implementation, and security controls.
- Preparing and controlling IT budgets with cost optimization.
- Managing and guiding plant IT support team for daily operations.
- Ensuring CCTV monitoring, footage retention, and tracking compliance.
- IT Lead – Infrastructure & IT Services
- Led IT Services & Infrastructure Operations
- Monitored employee performance to keep projects on task.
- Determined equipment failure root cause and implemented solutions.
- Led cross-functional team for successful completion of multiple large-scale projects, ensuring timely delivery within budget constraints.
- Controlled project costs by approving expenditures.
Engineer- IT Infra
THOUGHT SOL INFOTECH PVT LTD
Parwanoo Himachal Pradesh
08.2019 - 12.2022
- Managed IT operations for 5 plants, 3 warehouses, 1 guest house & 1 school.
- Resolved desktop & end-user IT issues.
- Shared daily network, server room & AV reports.
- Managed audio-video & VC setups.
- Installed and managed local & network printers.
- Configured email on Android & iPhone devices.
- Handled IT procurement, vendor negotiation & cost optimization.
- Prepared POS, rate contracts, work orders & comparative statements.
- Maintained LAN, switches, routers & wireless infrastructure.
- Managed Commvault backup & Microsoft 365 backup.
- Troubleshot file servers, antiviruses & Sophos firewall.
- Completed 2 years of IT audits.
- Delivered 3 major projects: CCTV, Networking & VC setup.
- Managed telecom services & ISPs (Airtel, Jio).
- Achieved IT cost savings during COVID-19 by renegotiating contracts.
- IT Executive – Multi-Location Operations
Education
Bachelor of Engineering - Computer Science
Vedic Institute & Technology
Bhopal, IndiaSenior Secondary Examination - undefined
BSEB
Patna, IndiaMatriculation Examination - undefined
BSEB
Patna, IndiaSkills
IT Infrastructure & Operations
ERP & Business Applications
Manufacturing & Plant Systems
Cyber Security & Compliance
Cloud, Email & Collaboration
Vendor & Stakeholder Management
Helpdesk & Team Management
Plant IT Infrastructure management (Servers, Desktops, Laptops, Printers, Scanners)
Network administration - LAN/WAN, Wi-Fi, WLAN, CCTV, VPN
Data center & server room management
IT asset lifecycle management & AMC coordination
SAP S4/HANA support (MM, SD, FICO & PM) – user-level & coordination
Problem-solving
Customer relations
Certification
ISO/IEC 27001 Certified, Certified in ISO 27001 with hands-on experience in internal and external audits.
Timeline
Assistant Manager- IT Infra & SAP
Anevolve Mando eMobility Pvt Ltd
05.2024 - Current
Senior Engineer- IT Infra
Spark Minda Corporation LTD
12.2022 - 05.2024
Engineer- IT Infra
THOUGHT SOL INFOTECH PVT LTD
08.2019 - 12.2022
Senior Secondary Examination - undefined
BSEB
Matriculation Examination - undefined
BSEB
Bachelor of Engineering - Computer Science
Vedic Institute & Technology