Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Languages
Timeline
Generic
PRINCE KUMAR THAKUR

PRINCE KUMAR THAKUR

Uttam Nagar

Summary

Seeking a challenging position within a visionary financial institution that offers the opportunity for further career growth and exposure.

Overview

1
1
year of professional experience

Work History

Customer Service Officer

Kotak Mahindra Bank Ltd
04.2024 - Current
  • Implemented best practices regarding customer service standards across all channels.
  • Answered customer inquiries via telephone, email and face-to-face contact.
  • Educated customers on products and services offered by the company.
  • Handled escalated customer complaints and disputes in a professional manner.
  • Resolved customer issues in an efficient and timely manner.
  • Managed daily operations of the Customer Service Department.

Education

B.TECH. -

IPU
01.2022

DIPLOMA -

DTE
01.2019

Matriculation -

CBSE
01.2016

Skills

  • Analytical Thinking
  • Punctuality
  • Problem Solving
  • Customer service

Languages

  • English
  • Hindi

Personal Information

  • Father's Name: Pinku thakur
  • Mother's Name: Ful kumar thakur
  • Date of Birth: 12/11/2000
  • Nationality: Indian
  • Marital Status: Single

Languages

English
First Language
Hindi
Beginner
A1

Timeline

Customer Service Officer

Kotak Mahindra Bank Ltd
04.2024 - Current

B.TECH. -

IPU

DIPLOMA -

DTE

Matriculation -

CBSE
PRINCE KUMAR THAKUR