Atul Kant Arya
Lucknow
Summary
- To secure a position where my existing skills in the a real of administration, operations & customer service can be utilized by progressive & innovative company for the mutual benefit.
- Result-oriented professional with over 8 years of experience in Sales & Marketing, Business Development.
- Skilled in initiating & developing relationships with key decision-makers in target organizations for business development
- Track record of managing business operations with profitability, forecasting monthly/ annual sales targets, & executing them in a given time frame.
- Hands-on experience of working on mobile handsets and retail chain.
- An enterprising leader with skills in leading personnel towards accomplishment of common goals
Overview
9
9
years of professional experience
Work History
Department Manager
Tata Croma
Lucknow
09.2022 - Current
- Taking care for Home Appliances section and Mobile department
- Driving Sales By managing team and strategically planning with Promoters and team
- Resolved customer complaints and issues promptly and professionally.
- Compiling data for whole store and tracking and planning with data on weekly basis
- SOP Adherence
- Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
- Maintained up-to-date records of inventory levels for efficient ordering and stocking purposes.
- Collaborated with other departments to ensure smooth flow of operations across multiple teams.
- Lead and manage a team of 15 employees in the Department, ensuring that all tasks are completed efficiently and on time.
- Coached and trained new staff members, providing guidance on department policies and procedures.
Team Leader
RELIANCE DIGITAL
Lucknow
01.2021 - 09.2022
- Taking care for Mobile section and Accessories department
- Driving Sales By managing team and strategically planning with Promoters and team
- Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Conducted regular performance reviews to assess individual team member progress.
- Compiling data for whole store and tracking and planning with data on weekly basis
- SOP Adherence
Senior Sales Executive
ONEPLUS MOBILE
Lucknow
02.2020 - 01.2021
- Ensuring SP Share at to be top with daily analysis with sellout
- Being up to date with latest technologies
- Prepare strategic options for Sales.
- Conducted market research to identify potential customers and competitive pricing.
- Provided training on product features, benefits and use cases for internal staff members.
- Monitored competitors' activities to maintain current knowledge of market conditions.
- Developed and implemented strategic sales plans to increase revenue and market share.
Senior Sales Executive
SAMSUNG MOBILE
Lucknow
05.2017 - 02.2020
- Drive sales with planning for competition and track sellout
- Being up to date with latest technologies
- Prepare strategic options for Sales.
- Managed a team of sales representatives by setting goals, providing guidance, monitoring performance and offering coaching as needed.
- Provided training on product features, benefits and use cases for internal staff members.
- Maintained strong relationships with existing clients by providing prompt responses to inquiries and resolving any issues.
- Conducted presentations to potential customers to demonstrate products or services capabilities.
Sales Associate
GIONEE MOBILE
Lucknow
05.2015 - 05.2017
- Drive sales with planning for competition and track sellout
- Being up to date with latest technologies
- Prepare strategic options for Sales.
- Greeted customers and provided exceptional customer service.
Education
MBA -
SWAMI VIVEKANAND SUBHARTI UNIVERSITY
MEERUT07-2023
Bachelor of Arts -
LUCKNOW UNIVERSITY
LUCKNOW02-2015
High School Diploma -
R K BHARGAV INTER COLLEGE
ALLAHABAD05-2009
Skills
- Administration
- Operations
- Customer service
- Sales & Marketing
- Business Development
- Relationship building
- Managing business operations
- Forecasting sales targets
- Mobile handsets
- Retail chain management
- Leadership skills
- Strategic planning
- Data analysis
- SOP adherence
- Latest technologies
- Competition analysis
- Strategic sales options
- Computer education
- Communication skills
- Time management
- Team management
- Problem-solving
- Decision-making
- Interpersonal skills
- Multitasking
- Team Supervision
- Problem-Solving
- Rules and regulations
Personal Information
- Location Preference: ANY
- Father's Name: M.K Arya
- Date of Birth: 08/13/93
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Languages
- English
- Hindi
Hobbies and Interests
- Travelling
- Listening music
- Cricket
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Timeline
Department Manager
Tata Croma
09.2022 - Current
Team Leader
RELIANCE DIGITAL
01.2021 - 09.2022
Senior Sales Executive
ONEPLUS MOBILE
02.2020 - 01.2021
Senior Sales Executive
SAMSUNG MOBILE
05.2017 - 02.2020
Sales Associate
GIONEE MOBILE
05.2015 - 05.2017
MBA -
SWAMI VIVEKANAND SUBHARTI UNIVERSITY
Bachelor of Arts -
LUCKNOW UNIVERSITY
High School Diploma -
R K BHARGAV INTER COLLEGE
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