PRINCE MOHAN PANICKER
SERVICE MANAGER
THIRUVANANTHAPURAM
Summary
Professional with robust experience in customer service and branch management. Skilled in team leadership, operations optimization, and conflict resolution. Strong focus on collaboration and adapting to changing needs, ensuring high standards and results. Reliable with expertise in workflow management, staff training, and client satisfaction.
Overview
8
8
years of professional experience
4
4
Languages
Work History
Branch Service Manager
KALLINGAL BAJAJ
03.2023 - 02.2026
- Managed customer-facing operations at an authorized Bajaj dealership
- Handled sales processes, documentation, and client relationship management
- Supervised the service department, overseeing daily operations and staff performance to enhance customer satisfaction.
- Resolved complaints through effective communication and problem solving.
- Handled services processes, documentation, and customer relationship management
- Managed complaints with calm, clear communication and problem-solving.
Project Coordinator
Prince Construction
07.2018 - 02.2022
- Coordinated construction project activities and managed timelines.
- Liaised with vendors and teams to ensure project deliverables were met.
- Planned and carried out demolition or excavation work prior to beginning new construction.
- Kept track of work progress and maintained daily logs.
Education
B.Tech - Electronics & Communication Engineering
Pankajakasturi College of Engineering
Kerala01-2017
HSE - Computer Science Group
Lourdes Mount Higher Secondary School
Kerala01-2013
Skills
Staff training
Revenue generation
Employee development
Teamwork and collaboration
Team management
Problem-solving
Problem-solving abilities
Willing to learn
Work planning
Financial analysis and reporting
Relationship building and management
ACHIEVEMENTS IN SPORTS
1st Prize – Hockey, 56th Kerala State Schools Games Championship, 1st Prize – Hockey & Shot Put, Sub District Sports & Games Association, Kaniyapuram, 2nd Prize – Hockey, Revenue District Schools Sports & Games, Thiruvananthapuram
Timeline
Branch Service Manager
KALLINGAL BAJAJ
03.2023 - 02.2026
Project Coordinator
Prince Construction
07.2018 - 02.2022
HSE - Computer Science Group
Lourdes Mount Higher Secondary School
B.Tech - Electronics & Communication Engineering
Pankajakasturi College of Engineering