Gautam Mulchandani
Pune
Summary
Dynamic jewelry consultant with a proven track record at Indriya Aditya Birla Jewellery, excelling in custom jewelry design and exceptional customer service. Skilled in product demonstration and sales tracking, I consistently achieve sales targets while fostering strong client relationships, ensuring a personalized shopping experience that enhances customer satisfaction.
Skilled Jewelry Consultant with comprehensive experience in high-end retail jewelry sales. Strong understanding of precious metals and gemstones, able to provide unparalleled advice on selection and purchase. Demonstrated ability to build trustful customer relationships leading to increased repeat business. Noteworthy for improving store aesthetics, resulting in enhanced presentation and higher customer engagement.
Overview
6
6
years of professional experience
4037
4037
years of post-secondary education
Work History
Jewelry Consultant
Indriya Aditya Birla jewellery
Pune
07.2024 - Current
- Assisted customers in selecting jewelry that matched their preferences and occasions.
- Demonstrated product features and benefits to enhance customer understanding and satisfaction.
- Guided clients through the customization process for personalized jewelry designs.
Jewelry Consultant
Caratlane A tata product
Pune
11.2022 - 05.2024
- Assisted customers in selecting jewelry that matched their preferences and occasions.
- Demonstrated product features and benefits to enhance customer understanding and satisfaction.
- Guided clients through the customization process for personalized jewelry designs.
Salesperson
Peter England
Pune
08.2019 - 11.2021
- Assisted customers with product selection and provided detailed information.
- Maintained knowledge of current promotions and sales events for effective customer engagement.
- Processed transactions accurately using the point-of-sale system for seamless checkout.
Education
Jai Hind High School
PuneSt Ramanand High School
PuneSkills
- Jewelry sales
- Product demonstration
- Custom jewelry design
- Visual merchandising
- POS system management
- Customer relationship management
- Sales tracking
- Inventory management
- Marketing
- Sales target achievement
- Store maintenance
- Exceptional customer service
Languages
Hindi
First Language
English
Advanced (C1)
C1
Marathi
Advanced (C1)
C1
Accomplishments
- Titan (impression award winner ) 1st runner up 2023-24
- Caratlane Trailblazer award winner 2023-24
- Indriya monthly and weekly Target achivement award 2024-25
Affiliations
- Customer visit
- BTL activity
- Mass marketing
- Event management
Timeline
Jewelry Consultant
Indriya Aditya Birla jewellery
07.2024 - Current
Jewelry Consultant
Caratlane A tata product
11.2022 - 05.2024
Salesperson
Peter England
08.2019 - 11.2021
Jai Hind High School
St Ramanand High School