Prince Shukla
Regional Head - Sort Center Operations And Expansion
Noida
Summary
Professional leader with significant experience in regional management. Demonstrates strong focus on team collaboration and achieving results. Known for strategic planning, operational efficiency, and effective communication. Adaptable and reliable, with keen ability to navigate changing needs and drive success.
Overview
10
10
years of professional experience
Work History
Regional Head Sort Center Expansion and Operations
Meesho
07.2023 - Current
- Directed 12 cluster heads and 100 area managers, supporting over 3,000 off-roll employees. Supervised operations across an average supply chain area of 40,000 square feet. Oversaw largest warehouse with capacity for 150,000 resort shipments and 400,000 cross-dock shipments. Managed logistics operations efficiently across multiple locations.
- Managed operations across 36 sort centers and gateways in Delhi and Punjab. Facilitated daily processing of 30 lakh shipments from sort centers and 20 lakh from seven gateways. Optimized reverse shipment processes, efficiently handling 6 lakh shipments. Coordinated logistics to enhance operational efficiency throughout the network.
- Assessed, recorded, and scrutinized KPIs linked to financial targets, modifying operational strategy to optimize Customer & Company Goal.
- Revamped distribution and inventory management practices for Sort centers facilities.
- Enhanced logistics through expansion of 37 sorting hubs and gateways from 2 sorting centers.
- Devised cost-saving strategy through implementation of multiple Gateway operations, reducing vehicles in linehaul and consolidating two 22ft vehicles into one 32ft vehicle.
- Drove continuous improvement by refining planning and execution strategies. Streamlined processes to boost productivity and enhance quality. Implemented best practices to optimize operational efficiency and project outcomes.
- Oversee operations, orchestrate transportation logistics, and lead vendor management initiatives.
- Launched automation project in Gateways, enhancing loading and unloading efficiency. Deployed AI-enabled cameras for accurate bag counting during operations. Utilized technology to monitor bagging and debagging processes effectively. Strengthened root cause analysis to accurately identify shrinkage sources. Clarified supply chain identification for defaulters using advanced counting systems.
- Engage with Network Design, Planning, Finance, HR, Admin, Security, and Technology teams to optimize Sort Center and Middle Mile operations throughout region.
- Enhance internal and external audits, governance reviews, and business continuity planning by strengthening process adherence, guaranteeing documentation readiness, and securing timely closure of action items.
- Align daily, weekly, and monthly business performance metrics with central teams, guaranteeing precise reporting, variance analysis, and implementation of corrective action plans.
- Manage and nurture extensive 24/7 operations workforce across varied shifts, guaranteeing optimal staffing levels, performance assessments, and compliance with productivity and quality benchmarks.
- Nurture strong leadership pipeline by mentoring Assistant Managers, Executives, and Team Leaders in process excellence, people management, and data-driven decision-making.
- Cultivate performance-oriented culture, enhancing engagement and discipline through transparent shop-floor practices and recognition initiatives.
- Resolve IR and floor-level issues efficiently, facilitating escalations and collaborations with external stakeholders and local authorities to ensure seamless and compliant operations.
- Scaled network from 2 to 37 sort centers and gateways in Delhi & Punjab, amplifying processing capacity by over 10x while maintaining 98–99% SLA adherence.
- Managed daily throughput of ~25 lakh forward and 6 lakh reverse shipments, ensuring >95% on-time dispatch and
- Reduced cost-per-shipment, achieving monthly savings of approximately 2cr through implementation of multiple gateway operations and optimization of line-haul vehicle utilization.
- Elevated productivity by 15–20% through load balancing, route optimization, and technology-driven planning across sort centers.
- Oversaw large 24/7 workforce (operations, transport, vendor teams) and improved attendance and adherence metrics by ~10% through coaching, governance, and rewards & recognition
- Minimized shrinkage and loss incidents by 20–30% through fortified controls, comprehensive audits, and collaboration with Security and Loss Prevention teams.
City Lead (SCM and Logistics)
Truemeds (Intellihealth Solutions)
03.2022 - 07.2023
- Project- Finalizing the place for warehouse, and launching the Delhi FC with Racks installation, CCTV, Internet and everything which is necessary to open a warehouse. Parallelly applying and taking the required documents from Govt to start FC (Drug License, FMCG, GST, Labor License etc.)
- Hiring- Hiring from Security guards, housekeeping to all associates, Team leaders and Managers to run the warehouse operations, procurement, logistics and accounts.
- Capacity Planning and Optimization- Planning manpower for 100 orders and kept increasing manpower to achieve 2000 orders processing per day in one month. Utilizing the manpower to the optimum so as to run shift at more than 90% efficiency.
- Scheduling/Planning- To plan the inbounding of shipments based on capacity and forecast and schedule the appointments for the sellers supplying the shipments to maximize optimum utilization of resources.
- SLA - To receive and stow the items received from sellers as per Service Level Agreement thereby optimizing and maximizing the storage capacity of warehouse.
- Procurement- Developing strategies specific for ecommerce channel for assortment planning, pricing to ensure the best margin (Pharma & FMCG) 29% markdown margins, 98% fill rates, 2% OOSo.
- City Lead- Leading the End-to-End operations, procurement, logistics and accounts, managing payments of all vendors on time, ensuring getting good margin from the vendors and raising the bar in terms of margin, managing a team of 150 personnel, Being single point of contact for Vice president and Founders from Mumbai.
FC Lead (SCM and Logistics)
Dhani Store (Healthcare+Mart)
08.2021 - 02.2022
- Orders Fulfilment- To fulfil the orders within a defined SLA and develop processes to improve TAT.
- Capacity Planning and Optimization- Studying the order pattern and planning the manpower for the particular week in Advance. Utilizing the manpower to the optimum so as to run shift at more than 90% efficiency.
- Scheduling/Planning- To plan the inbounding of shipments based on capacity and forecast and schedule the appointments for the sellers supplying the shipments to maximize optimum utilization of resources.
- SLA - To receive and stow the items received from sellers as per Service Level Agreement thereby optimizing and maximizing the storage capacity of warehouse.
- Projects - 4 new FCs Launched of 1 Lakh Square ft each with Proper Inbound/Outbound stations, automations, conveyors,hydraulic pullies etc.
- SLP (Security and Loss Prevention) - SLP Project Management (Access control, CCTV, Card Management, Turnstile, Boundary wall with Fencing or concertina wire, Proper lighting @each place in Warehouse.
- Dhani decided to shut down its operations
Deputy Manager (SCM and Logistics)
Reliance Retail JioMart
12.2018 - 08.2021
- Audits on Petty cash and other daily cash expenses and deposits.
- SLP Project Management (Access control, CCTV, Card Management, Turnstile, Boundary wall with Fencing, concertina wire, Proper lighting @each place in Warehouse.
- Material Management/ Warehouse Management/ Inbound management/ outbound management by using SAP.
- Accepting the orders and dispatching the Towers/materials to a place for which the work order is generated.
- Completes reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures.
- Making new SOPs and processes for the betterment of employees and productivity increment.
- Maintains organization's stability and reputation by complying with legal requirements.
- Perform audits and inspections at NWHs/DCs NWHs and DCs.
- Making plan and training to owners to reduce damage and pilferage case Zero.
- Weekly and Monthly analysis on performance and conducting team meetings to discuss the area of improvement.
- Perform analysis on trends, patterns, and metrics to recommend preventive measures related to loss prevention issues.
- Maintaining the vehicles by introducing the VRN (Vehicle registration number) process and Visitors by using VMS (Visitor management System) process.
- For Shortage/excess or missing raise PDIMS for insurance and SIMS for investigation. Investigating and providing findings.
- Managing a team of 110 Associates. Maintaining Operations/ Security and Safety. Providing Safety/Firefighting / Security training and doing the random Silent hour checks in NWH/DCs.
Coordinator (SLP and SCM)
Amazon Sellers Services
05.2016 - 12.2018
- Manage comprehensive FC operations encompassing Inbound, Outbound, Inventory, Returns, and Quality, ensuring compliance with SLAs and customer commitments.
- Spearheaded key KPIs encompassing productivity, TAT, cost per unit, shrinkage, safety and quality compliance by meticulously monitoring dashboards, pinpointing gaps and implementing enhancement initiatives.
- Guarantee 100% adherence to SOPs, statutory requirements, and health and safety standards through regular audits, training sessions, and on-site process reinforcement.
- Execute continuous improvement and cost-optimization initiatives to elevate throughput, space utilization, and resource efficiency.
- Utilize technology tools, dashboards, and analytics to facilitate data-driven decision-making and enhance real-time visibility of operational performance.
- Awareness and application of best practices for utilization of physical security systems, investigation methods.
- Hands-on experience with SQL, MS Excel, and database management systems.
- Optimize, monitor, and analyze key performance indicators to drive timely performance improvements
- Strategizing and executing Security initiatives.
- Facilitate investigations of internal and external theft and fraud while conducting interviews as needed.
- Facilitate data collection via database polling or data entry from multiple FCs/SCs/DCs; conduct analysis producing strategic and tactical interpretations.
- Conduct audits and inspections on packages at SCs/DCs.
- Conduct analysis on trends, patterns, and metrics to propose preventive measures addressing loss prevention issues.
- Analyze WBR loss report to identify trends, deliver root cause analysis and present corrective action plan.
Education
MBA - Executive Program in General Management
IIM Calcutta
Calcutta 09.2025
Skills
Team and operations management
Timeline
Regional Head Sort Center Expansion and Operations
Meesho
07.2023 - Current
City Lead (SCM and Logistics)
Truemeds (Intellihealth Solutions)
03.2022 - 07.2023
FC Lead (SCM and Logistics)
Dhani Store (Healthcare+Mart)
08.2021 - 02.2022
Deputy Manager (SCM and Logistics)
Reliance Retail JioMart
12.2018 - 08.2021
Coordinator (SLP and SCM)
Amazon Sellers Services
05.2016 - 12.2018
MBA - Executive Program in General Management
IIM Calcutta