Experienced Network and Cloud Operations Engineer with expertise in managing large-scale data centers, hybrid cloud environments, and telecom systems. Proficient in cloud infrastructure (AWS), container orchestration (Kubernetes, Docker), and DevOps tools (GitLab, Jenkins, Chef). Skilled in real-time monitoring and KPI analysis using Grafana, Kibana, Prometheus, and PI systems. Hands-on experience with Kafka for log streaming and event-driven operations. Strong background in server administration, virtualization, and automation, ensuring optimal application and infrastructure performance. Well-versed in core networking protocols including BGP, OSPF, IS-IS, VxLAN, TCP/UDP, DNS, and DHCP.Proven success in delivering high-availability, cloud-native, and telecom solutions, including O-RAN end-to-end deployment and operations..
Led end-to-end technical management for deployment, change, and incident lifecycle across IP and RAN domains.
Coordinated with L1/L2 support teams (onshore & offshore) for proactive issue resolution and change implementation.
Maintained compliance with DISH policies for parameter changes, network quality assurance, and standard process adherence.
RAN & ORAN Systems:
Supported ORAN interface implementation (F1C, F1U, E1, N2, N3), and integrated RU/DU/CU components using Kubernetes, AWS EKS, and bare metal servers (Dell XR-11, Supermicro).
Performed deployment and lifecycle management of CU/DU workloads on Kubernetes clusters using VMware Tanzu and EKS, ensuring seamless orchestration and scaling of microservices in cloud-native environments.
Troubleshot CU/DU application issues including pod crashes, resource contention, lease errors, and radio interface failures; executed container restarts and node recovery in Kubernetes.
Monitored pod health, persistent volume usage, and cluster metrics through Kube-state-metrics, Prometheus, and Grafana dashboards.
Conducted real-time KPI analysis of core and RAN components using Performance Insights (PI), enabling early detection of network degradation and performance bottlenecks.
Parsed logs from Kubernetes pods, containers, and VMs using the ELK Stack, identifying alarms, and correlating events across the ORAN stack for faster RCA.
Collaborated with CHF and Core Engineering teams for issue triage, API monitoring (PCRF to CHF), and optimization of network reliability.
Cloud Operations, DevOps, and Automation:
Provisioned Distributed Units (DUs) using CI/CD pipelines built on TCA, ensuring smooth orchestration with validations on BPA, Infoblox, and automated remediation workflows.
Built and maintained centralized log monitoring and analysis systems using the ELK Stack , Prometheus, and Grafana to track real-time logs and health metrics across EC2 instances, containers, and Kubernetes clusters.
Monitored and analyzed Kubernetes pod logs, core network functions, and container performance deployed across hybrid and public cloud platforms, including AWS (Public), VMware Tanzu (On-prem).
Collected and transformed unstructured logs from virtual machines, containers, and network APIs into structured formats to enable proactive automation and alerting, KPI Logs, mechanisms.
Conducted real-time API monitoring between core NFs systems using Kibana dashboards, collaborating with cross-functional teams to trigger automated corrective actions.
IP Networking & Troubleshooting:
Troubleshot complex IP issues such as BGP flaps, ISIS adjacency failures, node isolation, and VLAN/IP misconfigurations across transport and RAN networks.
Performed a deep-dive analysis of L2/L3 protocols using tools like Wireshark, TCPDUMP, and show/debug outputs on Cisco IOS XR and XE devices.
Ensured accurate IP schema and VLAN configurations for DU/CU nodes and core interfaces, reducing downtime during critical change windows.
Collaborated with vendors and the NOC to validate transport tunnel integrity, troubleshoot GRE/IPSec tunnel drops, and analyze backhaul issues.
Actively contributed to Root Cause Analysis (RCA) reports, suggesting preventive actions to avoid recurrent protocol-level issues.
Project Co-Ordinator
Ooredoo Myanmar Ltd.
Yangon
07.2021 - 02.2022
Cloud Operations (Contract)
Client: Ooredoo Myanmar Ltd.
Planned and executed on-premises data center deployments and integration activities across multiple locations, including hardware changes, re-cabling, and reconfiguration.
Coordinated with cross-functional teams to streamline network element cloudification, transitioning legacy functions into containerized or virtualized workloads.
Managed configuration activities such as site commissioning, network XML modification, service creation/deletion, and end-to-end provisioning in orchestration systems.
Led the implementation of Telco Cloud architecture using OpenStack, enabling the virtualization of core network elements such as MME, MGW, SGSN, GGSN, PGW, and SGW.
Transformed unstructured logs from VMs, containers, and APIs into structured formats for KPI analysis and auto-triaging.
Led cost-effective optimization and scalability strategies to support large-scale deployment of cloudified core network elements.
Ensured secure and reliable operations of hybrid environments by managing backup configurations, security hardening, and auditing.
Network Operation (BSS Lead) and Data Center Management
Innovis Telecom Services India Pvt. Ltd.
11.2019 - 07.2021
Client: Ooredoo Myanmar Ltd.
Provided 24/7 support for the Yangon Data Center (YGN DC), including proactive monitoring, incident response, and coordination for fiber link outages, patching, and backend troubleshooting.
Executed server and rack installation, relocation, and dismantling activities as per dynamic project and operational requirements.
Coordinated with multiple Technical Infrastructure (TI) vendors, such as HP, Facebook, Wipro, and others, to oversee the secure and compliant execution of work inside the DC, minimizing the risk of service disruption.
Managed hardware lifecycle operations, including blade/card replacements and establishing new connectivity across critical network nodes, such as routers, BSCs, RNCs, GGSN, SGSN, MGW, HLR, and various application and signaling servers.
Ensured strict adherence to change management protocols during infrastructure upgrades or maintenance to prevent major outages, or system failures.
Maintained accurate documentation of all infrastructure changes, cable routing, and hardware provisioning for compliance and audit readiness.
RAN and Transport Operations and Project Co-ordination
NOKIA (Client- Vodafone India)
Gandhidham
10.2016 - 11.2019
Client: Vodafone India Ltd., Gujarat.
Led installation and commissioning (I&C) of Nokia BTS (GSM, WCDMA, LTE - TDD/FDD, including SRAT, AirScale, SRAN) and Ericsson BTS as part of network rollout and optimization initiatives.
Delivered 24/7 support for end-to-end network operations and maintenance, ensuring high availability and adherence to SLAs.
Acted as the ATP SPOC for all MW link validations, NE equipment checks, BTS deployment audits, and cluster-level ring-splitting activities.
Oversaw fiber link operations, including Access, WAN, and Metro link provisioning, alarm resolution, OTDR and LSPM testing, new connectivity setup, and maintenance tasks.
Supported and executed transport and transmission planning tasks such as TxPM, planned activities (SA/NSA), WAN/SB connectivity, PRM tasks, patch-cord corrections, rerouting, and DWDM/SDH MUX configuration.
Hands-on experience with: Huawei DWDM/SDH MUX: OSN 6800, 8800, X8, X16, 7500 ECI Equipment: BG-20, BG-30, BG-40, mSDM, XDM series (100 to 2000), NPT-12000, NPT-18000 Cisco Routers & Switches: ASR 907A, 9006, and 4849 Series
Collaborated with Local NOC, SNOC, CEN NOC, and DCN NOC for troubleshooting minor, major, and critical network faults within assigned clusters.
Performed remote logins to BTS, BSC, and RNC via NetAct and Telnet for alarm monitoring, outage control, and fault isolation.
Ensured timely restoration of SA outages related to SDH, DSL switches, and fiber links.
Provided support for network upgrades and equipment/software versioning as per business needs.
Managed material handling and inventory tracking, including transporter coordination and bookkeeping through NSS, MMS, MSO, RMA, and MMT systems.
Project Engineer (BTS, MW I&C and Dismantling)
Niscom Tele Infra Pvt. Ltd.
12.2015 - 10.2016
Company Overview: Client: Huawei, Nokia & Ericsson
Transporter and material handling, Bookkeeping like NSS, MMS, MSO, RMA and MMT update, etc
I&C of Flexi BTS and NodeB and RF Module of Nokia for IDEA; Ericsson for Airtel; Huawei for Telenor and MTS
ATP & microwave Link (New link & ODU swap) of Huawei for Airtel and Vodafone
BTS, microwave dismantling
RTN/IDU I&C of Huawei and NEC for Airtel, Vodafone, and Idea
DT, EMF survey, Broadband survey, Narrow band survey, RFI, ATP of 11A and 11B for Reliance JIO
Client: Huawei, Nokia & Ericsson
Project Co-ordinator
TechnoWorld Services Pvt. Ltd.
02.2015 - 12.2015
Company Overview: Client: Wipro(JIO)
Team handling and support for various surveys like RFI, Broadband, Narrow band, LOS etc
For Reliance Jio, Idea, Airtel, and Vodafone
Survey report preparation and submit to customer and upload on their tools like site forge
Regular meeting with customer for project delivery and technical suite
ATP of BTS & microwave Link (New link & ODU swap) of Huawei for Airtel and Vodafone
Client: Wipro(JIO)
Education
M.Tech - Cloud Computing
IIT Patna
Patna
01.2024
B.Tech - Electronics & Communication
UPTU
Lucknow
05.2015
Skills
Cloud & DevOps: AWS (EC2, S3, VPC), Docker, Kubernetes, GitLab, Chef, Version Control
Software Engineer | Data Analyst at Tech Mahindra | Google Client - gTech ProjectsSoftware Engineer | Data Analyst at Tech Mahindra | Google Client - gTech Projects