Princy Bhatia

Office Administration

• Act as the lead administrator for coordinating administrative tasks.
• Accurately enter and update employee records. Handle back-office operations and inter-office correspondence. Create and manage both digital and hard copies of the filing system.
• Review and optimize office operations to increase efficiency and accuracy.
• Keep records of important emails (zone/school/staff).
• Mark attendance and leave records on a monthly basis to facilitate the accounts team for error-free salary calculations.
• Maintain records of original documents of new joiners, including transfer certificates, Bonafide certificates, NOC for students traveling abroad.
• Verify EWS documents at the time of admission to ensure compliance with eligibility criteria.
• Create purchase orders for office stationery and supplies.

Front Desk

• Maintain and keep records of daily attendance and leave.
• Greet and welcome parents and guests who enter the office/school.
• Provide basic and accurate information via phone and email.
• Perform other clerical duties such as filing and photocopying.
• Answer incoming calls.
• Schedule appointments.
• Keep a check on all office duties, such as transport allocation duties, and inform the supervisor in case of any discrepancies.
• Make calls to parents when the medical staff provides information in case a student falls sick (with permission from the principal).

Human Resource

• Keep an eye on recruitment websites such as Indeed, LinkedIn, Naukri, and IIM jobs to search for suitable candidates.
• Ensure a smooth hiring process by checking written papers, preparing questionnaires, and maintaining records of all candidates who appeared for the hiring process.
• Schedule interviews and provide information about the demo and interview process by making phone calls.
• Keep track of sick reports and absenteeism to arrange substitute staff.

• Handling complete admission process independently, converting potential leads into admission, acting as a bridge between parents and school staff, coordinating school events, managing school ERP, and handling activities like uploading homework, important circulars, and photographs.

• Support Administrator Executive (maternity break post 6 months)

• Support Administrator Executive (contractual employment)

• Designated at reception desk handling day-to-day activities, handling admission process end to end, attending to parent's queries, maintaining regular communication with parents and colleagues, sorting applications, coordinating and declaring entrance test results, facilitating school tours, and working on school ERP.

• Sales & Channel Management, Process Control and Customer Servicing, Marketing Research & Analysis, Brand Management, and Special Projects