Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
4
4
Languages
Work History
Field Sales Executive
Paytm Services Private Limited
02.2025 - 11.2025
Responsible for planning & scheduling market visits for lead generation.
Meeting sales targets of multiple payments solutions such as QR code, EDC/card swipe machine, point of sales software, insurance and other financial products.
Deployment of products and articulation of benefits & best practices at client locations.
Ensuring customer satisfaction leading to higher sales conversions and retention.
Gathering consistent feedback from market for existing offerings and insights on competitor.
moves as feedback for product enhancements.
Enable digital payments at unorganized retailers by on-boarding new retailers & make the understand the complete payments acceptance process and its benefits.
Visit existing merchant and resolve if merchant having any issue.
Resident Relations Manager
BRD Car World
01.2023 - 01.2025
Engage with walk-in and referred customers at the NEXA showroom.
Understand customer preferences, budget, and requirements to recommend suitable NEXA models.
Conduct test drives and explain vehicle features, benefits, and financing options.
Maintain a high level of product knowledge about NEXA cars, features, and competitors.
Maintain and follow up with leads generated from various sources (walk-ins, referrals, online inquiries, events, etc.).
Ensure timely follow-ups via phone, email, and WhatsApp to nurture potential buyers.
Maintain a strong relationship with existing customers for repeat sales and referrals.
Provide an outstanding customer experience throughout the purchase journey.
Address customer queries and resolve concerns professionally.
Stay connected with customers post-sale for feedback, service reminders, and future purchases.
Work towards achieving individual and showroom sales targets.
Keep records of sales performance and submit regular reports to the sales manager.
Stay updated on market trends and competitor pricing.
Manager - Admin & HR
Al Qannati - BKC Group of Companies
09.2020 - 09.2022
Manage and supervise administrative staff to ensure smooth office operations.
Develop, implement, and improve office policies and procedures.
Oversee office budget, expenses, and financial reports.
Ensure office facilities, supplies, and equipment are well-maintained.
Monitor administrative workflows and optimize operational efficiency.
Handle document management, record-keeping, and data entry processes.
Coordinate with vendors, service providers, and suppliers.
Ensure compliance with company policies, labor laws, and industry regulations.
Assist in hiring, onboarding, and training staff.
Manage correspondence, scheduling, and internal communication.
Asst. Manager - Admin
Larsen & Toubro Limited
06.2011 - 08.2020
Manage and supervise administrative staff to ensure smooth office operations.
Develop, implement, and improve office policies and procedures.
Oversee office budget, expenses, and financial reports.
Ensure office facilities, supplies, and equipment are well-maintained.
Monitor administrative workflows and optimize operational efficiency.
Handle document management, record-keeping, and data entry processes.
Coordinate with vendors, service providers, and suppliers.
Ensure compliance with company policies, labor laws, and industry regulations.
Assist in hiring, onboarding, and training administrative staff.
Manage correspondence, scheduling, and internal communication.
Education
Bachelor of Commerce - Finance
Calicut University
Kerala, India
04.2001 -
Diploma -
Computer Application
04.2001 -
Skills
Good communication and negotiation skills
Additional Information
I hereby declare that all the information provided in this resume is true to the best of my knowledge and belief.