Hi, I’m
Prinston Rosario
Bartender
Summary
Professional Bartender with extensive knowledge of spirits and engages Guest one-on-one. Friendly, open and committed to building Guest base by providing positive service experience in large-scale casual dining establishments.
Overview
5
years of professional experience
6
Certifications
4
Languages
Work History
Crowne Plaza Doha The Business Park, Najma
Bartender
2021.03 - 2023.02 (1 year & 11 months)
Job overview
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Served high customer volumes during special events, nights, and weekends.
- Recruited and trained Bar server and barbacks to help maintain talented team.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed strict recipes and drink measurements to minimize product used.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Obtained cash bank and stocked service bar to prepare for operation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
Crowne Plaza Doha The Business Park, Najma
Team Member
2019.09 - 2021.02 (1 year & 5 months)
Job overview
- Cultivated warm relationships with regular customers.
- Operated register to process payments and collect cash payment for order totals.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Supported sales efforts by suggestively upselling food items and increasing check averages.
- Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for Guest and staff.
- Served food and beverages promptly with focused attention to customer needs.
- Resolved Guest complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Utilized communication practices with kitchen staff to deliver Guest meals in timely manner.
The Oberio, Hotels, Mumbai
Assistant Waiter
2018.02 - 2019.07 (1 year & 5 months)
Job overview
- Resolved guest and employee complaints to maintain complete Guest satisfaction and workforce effectiveness.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Bussed and reset tables to keep dining room and work areas clean.
- Shared knowledge of menu items and flavors, enabling Guest to make personal decisions based on taste and interest.
- Used cash registers and credit card machines to cash out Guest.
- Remained calm and poised when dealing with difficult Guest or during busy shifts.
- Collaborated with kitchen staff to correctly update Guest on unavailable dishes and wait times.
- Quickly reset and cleaned up tables after Guest left to enable speedy turnaround and guest flow.
- Maintained Guest satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Displayed enthusiasm and promoted excellent service to Guest, successfully increasing referrals, and walk-in business.
- Checked Guest IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
- Upsold appetizers, drinks and desserts to increase restaurant profits.
- Met with chef to review daily specials and menu changes.
- Trained new servers on restaurant policies and procedures.
- Trained new waitstaff on proper food handling, Guest service and safety procedures.
- Informed Guest about daily and seasonal specials.
- Provided recommendations on menu items and upsold food and drinks to increase sales.
Education
Cocktail & Dreams Bar-tending School , Mumbai, India
Certified Course from Bartending
2017.06 - 2018.01 (7 months)
Mumbai College , Mumbai, India
Bachelor of Science from Hotel Management
2016.06 - 2017.04 (10 months)
St Thomas Baptista College , Mumbai,India
Commerce
2011.06 - 2014.05 (2 years & 11 months)
St Anthony High School Secondary School , Mumbai, India
High School Diploma
2001.06 - 2010.05 (8 years & 11 months)
Skills
Responsible alcohol service
Certification
Proficiency in Personal Survival Techniques
Timeline
Proficiency in Personal Survival Techniques
2023-06
Security Training for Seafarers Certificate
2023-06
Certificate of recognition
2022-05
Bartender
Crowne Plaza Doha The Business Park
2021.03 - 2023.02 (1 year & 11 months)
Team Member
Crowne Plaza Doha The Business Park
2019.09 - 2021.02 (1 year & 5 months)
Certificate of recognition
2019-05
Assistant Waiter
The Oberio, Hotels
2018.02 - 2019.07 (1 year & 5 months)
Cocktail & Dreams Bar-tending School
Certified Course from Bartending
2017.06 - 2018.01 (7 months)
Mumbai College
Bachelor of Science from Hotel Management
2016.06 - 2017.04 (10 months)
Bartending
2016-06
MS.CIT Computer Course
2014-07
St Thomas Baptista College
Commerce
2011.06 - 2014.05 (2 years & 11 months)
St Anthony High School Secondary School
High School Diploma
2001.06 - 2010.05 (8 years & 11 months)
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