Summary
Overview
Work History
Education
Skills
Timeline
Generic
PRISCILLA JOHNS

PRISCILLA JOHNS

Indianapolis

Summary

Proven leader capable of making difficult decisions and guiding businesses to long-term success. Dedicated to learning, growing, and succeeding in [Any industry]. An outgoing personality with a hands-on, creative approach. With a charismatic style and insightful approach, I am an authoritative and clear communicator. Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements. Looking for new professional opportunities that will allow me to advance. With effective training programs, we aim to maximize employee performance, team productivity, and quality assurance. Overall morale and productivity are boosted by experience in policy development and staff management procedures.

Overview

17
17
years of professional experience

Work History

Mail Handler

USPS, United States Postal Service
11.2024 - Current
  • Utilized physical strength to move mail and packages of varying sizes and weights.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Maintained a clean and organized workspace to facilitate efficient mail handling processes.
  • Followed safety protocols while handling and sorting mail for personal safety purposes.

Hazardous Waste Technician

Clean Earth Environmental
02.2024 - 06.2024
  • Cleaned up biohazards and industrial waste by carefully following optimal safety protocols.
  • Removed soil, debris and other materials from spill sites and placed in appropriate containers.
  • Enhanced workplace safety by conducting regular hazard assessments and providing timely recommendations.
  • Streamlined hazardous waste disposal processes, resulting in increased efficiency and reduced risk of contamination.

Security Officer

Securitas Security Services USA
09.2023 - 02.2024
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Traffic Control Flagger

Wright
03.2022 - 09.2023

I set work zones for the light company technician, and flagged traffic through or around the zone

Material Handler

FedEx Express World Hub
09.2021 - 02.2022
  • Used [camandor 30 aircraft loaders,belt loader, tractor tugs ] equipment to transport [shiping containers with us mail and packages in them weighting 5000 lbs.] and other items safely, avoiding accidents and mishaps
  • Loaded, unloaded, and sorted cargo as part of accurate and efficient tim Timely manner for shipments
  • Used handheld scanners and physical logs to keep track of item movements

Freight Manager

Family Dollar retail
08.2020 - 07.2021
  • Provided support and mentoring to new team members as they learned various navigational duties, such as [stocking selfs ] and [unloading Freight Truck]
  • Counted money every night that the store brought
  • Opened and closed the store
  • Showed the team how to properly put thing away in the store cleaned the store
  • Scand in different vendor products

Front Desk Supervisor

Residence Inn by Marriott
06.2018 - 03.2020
  • Developed long-term relationships with guests, resulting in increased loyalty and revenue for the hotel
  • Advertised local entertainment and sporting events and provided information to patrons
  • Was in charge of answering a multi-line phone system, responding to inquiries, and transferring calls to the appropriate departments and personnel
  • Created weekly employee work schedules for [12] team members, making sure that all shifts were covered
  • Was in charge of all front desk operations, keeping a close eye on the hotel's reputation, employee productivity, and operational efficiency
  • Created daily reports that included guest counts, accounting expenses and income, and room service usage
  • Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process
  • Kept track of accounts and ran daily reports to double-check totals
  • Coordinated with room service, housekeeping, maintenance, and security to meet all of the guests' needs
  • Organized services to support incoming special events and planned coverage needs

House keeper

Fairfield Inn & Suites by Marriott
09.2016 - 06.2018
  • Followed a house cleaning checklist created by a professional
  • Used a wheeled cart to transport linens, towels, toiletries, and cleaning supplies for maximum efficiency
  • Used sanitizing products to clean bathrooms and kitchens, preventing the spread of germs and lowering the risk of illness
  • Cleaned elevators, glass, and planters in public areas such as the lobby, pool, and public restrooms
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition
  • Dusted picture frames and wall hangings with cloth
  • Restocked room supplies such as facial tissues to add a personal touch with each job

Hotel Front Desk Agent

Motel 6
05.2014 - 07.2016
  • Company Overview: when it was A.B.I
  • Went above and beyond for my guests, including making outside venue reservations and organizing tours
  • Updated customer accounts with additional room charges, such as minibar usage and room service charges
  • Kept track of files and records by putting in place efficient and well-organized filing systems
  • When it was A.B.I

Floor Leader

Foxconn
05.2013 - 06.2014
  • Provided support and mentoring to new team members as they learned various navigational duties, such as [Task] and [Task]
  • Reviewed production schedules, drawings, and materials to gain a better understanding of the job details prior to the start of the project
  • On-site training was provided by me

Fast Food Crew Trainer

Taco Bell
06.2008 - 05.2013
  • Properly allocated resources, budgets, inventories, training support, and team-building materials to increase overall productivity
  • Implemented updated and ongoing training initiatives such as online modules, interactive programs, and language labs to ensure longterm staff excellence
  • Consistently assisted companies in achieving [Result] by advising executives on best practices for employee growth and productivity goals

Education

High School -

Northwest High School
Indianapolis, IN

Skills

  • Organization
  • Team management
  • MS Office
  • Employee training
  • Problem resolution
  • Communications
  • Customer service
  • Team building
  • Supervision

Timeline

Mail Handler

USPS, United States Postal Service
11.2024 - Current

Hazardous Waste Technician

Clean Earth Environmental
02.2024 - 06.2024

Security Officer

Securitas Security Services USA
09.2023 - 02.2024

Traffic Control Flagger

Wright
03.2022 - 09.2023

Material Handler

FedEx Express World Hub
09.2021 - 02.2022

Freight Manager

Family Dollar retail
08.2020 - 07.2021

Front Desk Supervisor

Residence Inn by Marriott
06.2018 - 03.2020

House keeper

Fairfield Inn & Suites by Marriott
09.2016 - 06.2018

Hotel Front Desk Agent

Motel 6
05.2014 - 07.2016

Floor Leader

Foxconn
05.2013 - 06.2014

Fast Food Crew Trainer

Taco Bell
06.2008 - 05.2013

High School -

Northwest High School
PRISCILLA JOHNS