Summary
Overview
Work History
Education
Skills
Websites
Interests
Software
Timeline
Generic
Pritam Ghosh

Pritam Ghosh

Business Consulting Manager
Kolkata

Summary

Experienced Banking and BFSI Consulting professional with proven ability in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. More than 13 years of experience in areas such as banking , programme management, customer relationship management, digital transformation, analytics and team management.

Overview

14
14
years of professional experience
6
6
years of post-secondary education

Work History

Manager, Business Consulting

Ernst & Young LLP
12.2021 - Current
  • Currently part of the PMO team supporting an established banking client in UK on a group level regulatory reporting digital transformation program expected to help the bank in streamlining their regulatory reporting process and improve reliability
  • Utilized various software delivery methodologies, including Waterfall and Agile, to manage project lifecycles effectively, adapting approaches based on project requirements and team dynamics
  • Facilitated Agile ceremonies such as sprint planning, daily scrums, and retrospectives, along with stakeholder meetings, collaborating closely with project owners on backlog management and ensuring continuous delivery of features
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Experienced in conducting complex market analysis in order to find new market opportunities
  • Experienced in partnering with the client's executive management team to assess and improve current business processes
  • Developed business plans with key assigned accounts and provide assistance in implementing suggested plans and strategies
  • Experienced in investigating products and services and comparing it with market competitors to generate GAP analysis and plans to mitigate gaps
  • Handled business deal operations including overseeing the implementation of different contracts
  • Build, encourage and maintain long-term relationships with key stakeholders
  • Helped manage client expectations by creating regular status updates on key initiatives to the Management team
  • Managed multiple BFSI Projects involving large and medium scale implementations and automations.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
  • Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
  • Organized professional development programs for staff, leading to improved performance and skill sets.
  • Streamlined project delivery processes, significantly reducing time to market for new product launches.
  • Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.

Senior Consultant/ Lead Product Management and Digital Transformation

Auronova Consulting Private Limited
02.2020 - 12.2021
  • Responsible for working with clients in a consultative way, helping them translate their business objectives into digital strategy
  • As a Product Manager I was responsible for both product planning and product marketing
  • This includes managing the product throughout the Product Lifecycle, gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, to deliver winning products
  • Experience in creating proposals based on client requirements and doing product demos to attract potential clients.

Associate Vice President, CVM, Retail Banking and Wealth Management

HSBC Bank
04.2018 - 02.2020
  • Part of the Data, Information Management and Analytics team of Retail and Wealth India Business
  • Worked on Multiple automation projects for the India Retail Banking and Wealth Management team
  • Part of the SCRUM team responsible for implementing PEGA Marketing and PEGA Decision modules to automate the campaigns delivered to target clients via email and SMS channels
  • Responsible for interacting with various Segments heads and Product heads to make the triggers and leads process more effective and driving other strategic solution initiatives.

Policies and Process Analyst, Wealth Management

Standard Chartered Bank
08.2017 - 04.2018
  • Part of the team involved in Implementation of Group and Country Policies and Procedures: Update policies procedures and standards to comply with policies as per Group as well as local regulator requirement
  • Update process notes and ensure rollout of changes as per ORF rollouts
  • Part of the team involved in Implementation of Governance Framework and Risk Management: Execute the key control standards (KCS), key control sample testing (KCST) and key risk indicators (KRI) within business unit
  • Report and monitor losses, risk events, policy deviations, KCST & KRI exception, and engage appropriate stakeholders on timely remedial actions
  • Responsible for support of Internal Audit for the Wealth Management team.

Manager, Risk (Data Management and System Support)

Standard Chartered Bank
07.2015 - 08.2017
  • Managing Risk and Compliance as a part of my Role
  • Working on Multiple Automation projects to reduce manual touches in the Data Extraction and MIS Activities
  • Managing ever changing strategies and implementing the changes into the codes for Data extractions
  • Working on multiple projects to enhance customer experience with the bank.

Founder/Business Development Manager

Team SpydrLabz (A Unit of Technocom Automation Pvt Ltd)
12.2014 - 06.2015
  • I was involved in all decision making aspects of the team
  • Managed multiple web development projects end to end including finance aspects
  • Helped automating operations by using necessary tools
  • Worked on a Social Media Marketing project to increase brand visibility of a local client.

Team Leader

JP Morgan Chase India Pvt Ltd
03.2010 - 08.2013
  • MIS maintenance and quality control measures for External Audits
  • People and resource management (e.g
  • People development, pipeline/skills monitoring, and training programs)
  • Improving and maintaining a controlled environment (e.g
  • Necessary controls activities along process flow implemented, appropriate control tools in place, team members fully understand risks and related controls)
  • Identify/ manage risk and control breakdowns.

Education

Masters of Business Administration -

ICFAI Business School
Hyderabad
03.2008 - 05.2010

Bachelors of Engineering -

Visveswaraya Technological University
Karnataka
06.2003 - 05.2007

Skills

Programme Management (PMO)

Interests

Sports

Meditation & Mental Wellness

Data Driven Insights

Music

Software

Jira

Confluence

Clarity PPM

SAS

Python

Power BI

Tableau

Timeline

Manager, Business Consulting

Ernst & Young LLP
12.2021 - Current

Senior Consultant/ Lead Product Management and Digital Transformation

Auronova Consulting Private Limited
02.2020 - 12.2021

Associate Vice President, CVM, Retail Banking and Wealth Management

HSBC Bank
04.2018 - 02.2020

Policies and Process Analyst, Wealth Management

Standard Chartered Bank
08.2017 - 04.2018

Manager, Risk (Data Management and System Support)

Standard Chartered Bank
07.2015 - 08.2017

Founder/Business Development Manager

Team SpydrLabz (A Unit of Technocom Automation Pvt Ltd)
12.2014 - 06.2015

Team Leader

JP Morgan Chase India Pvt Ltd
03.2010 - 08.2013

Masters of Business Administration -

ICFAI Business School
03.2008 - 05.2010

Bachelors of Engineering -

Visveswaraya Technological University
06.2003 - 05.2007

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Pritam GhoshBusiness Consulting Manager