PRITAM GOPAL GHOSH
Balurghat
Summary
Skilled bartender with extensive experience in mixology and customer service. Proven ability to create inviting environments and enhance customer satisfaction through exceptional service. Strong leadership skills demonstrated through effective staff training and performance management. Committed to contributing to a successful establishment by delivering memorable experiences.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Bar Supervisor
kling
Bangalore
01.2025 - 07.2025
- Conducted regular equipment inspections to ensure optimal drink preparation standards.
- Assisted with supply ordering and restocking to maintain inventory levels.
- Organized promotional events, including happy hour and drink specials, to attract customers.
- Provided guidance to bartenders during service to enhance guest experiences.
- Coordinated special orders with vendors for unique or hard-to-find products.
- Interacted with guests professionally to foster positive relationships.
- Developed innovative strategies to boost customer satisfaction and loyalty.
- Monitored cash intake to minimize discrepancies and improve financial accuracy.
Senior Bartender
zero40
Hyderabad
02.2024 - 01.2025
- Maintained comprehensive inventory of bar supplies, restocking work areas as necessary.
- Resolved customer complaints efficiently while adhering to company policies.
- Balanced daily registers and generated sales reports for management review.
- Executed opening and closing duties, including setup of bar area and workstation cleaning.
- Developed innovative cocktail recipes for special events and seasonal menus.
- Created welcoming atmosphere by engaging customers and providing tailored recommendations.
- Trained new bartenders on drink preparation techniques and customer service standards.
- Restocked beer and liquor after events to ensure consistent availability.
Education
Bartending -
Barjockey
Kolkata01-2020
B.Sc in Hotel Manegment - Hotel and Tourism Management
Kolkata
Kolkata01.2018
Higher Secondary - Economics
Balurghat
Balurghat01.2015
Madhyamik -
Balurghat
Balurghat01.2013
Skills
- Problem-solving and attention to detail
- Multitasking abilities
- Mixology creativity
- Upselling strategies
- Event planning
- Problem-solving and attention to detail
- Multitasking abilities
- Mixology creativity
- Upselling strategies
- Event planning
Certification
- Completed Bartendering Course
- Bar Jocky, Kolkata
Languages
English, Bengali, Hindi
INDUSTRIAL TRAINING
Completed 6 months industrial training in all the four core departments (House Keeping, Food Production, Food and Beverage Service and Front Office) from Courtyard Marriott, Bilaspur.
Timeline
Bar Supervisor
kling
01.2025 - 07.2025
Senior Bartender
zero40
02.2024 - 01.2025
Bartending -
Barjockey
B.Sc in Hotel Manegment - Hotel and Tourism Management
Kolkata
Higher Secondary - Economics
Balurghat
Madhyamik -
Balurghat
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