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Highly organised, and service-focused professional, with extensive Customer Service experience, delivering outstanding services, going above and beyond for the client and company in various industries, including in the Financial and Real-estate industry report Sales.

I am experienced at handling inn and out bound calls, adapting to the client centred approach, when communicating with customers to facilitate education around the process and benefits of deposit bonds and the companies additional beneficial services.
I was able to maintain a high volume of calls and email responses for the day, as well as perform individual data entry applications,

I have prepared documentation requests from stakeholders, and utilised my active listening skills to empathise with the customers needs and help to validate, solve fast and effectively.

I pride myself on the client-centred service approach to ensure exceptional customer experience to enhance the companies reputation and integrity being upheld at all times.

Additionally, I have strong proven Customer Service experience in the Deposit Bond Sales industry, with a range of positive Google reviews for Deposit Powers brand.

I handled order requests, responded to enquiries and resolving customer issues at the point of contact, handling payments and processing EFTPOS. I have developed the ability to operate in high volume telephone environments, strong communication, problem solving, high attention to detail.

I am seeking for a relevant Customer Service role in the Deposit Bond industry as i believe in Deposit Ponds and am passionate and impressed with the opportunities they provide for a range of property purchasers to enter a highly competitive Real -Estate industry with a alterative traditional cash deposit, Deposit Bonds opens up doors to the every day Australian in fair and reasonable alternative to a cash deposit for a Home.

I intend to leverage my experience towards ensuring the highest level of customer experience for the company and grow into the company going above and beyond Normal,
When i hear doubt or non believers in any situation i will make it my mission to make the customers day go from ordinary to extraordinary, going above and beyond to make the impossible, possible to the companies stakeholders.

Excels at achieving targets, overcoming challenges, and building long-lasting client relationships. Takes initiative to complete tasks ahead of deadlines with minimal supervision. Possesses strong verbal and written communication abilities along with exceptional interpersonal skills. Adaptable to new and urgent responsibilities as they emerge. Skilled at public relations and client management. Collaborates seamlessly with teams to share duties and successes. Articulate, tactful, and comfortable interacting directly with clients. Dedicated to providing excellent customer service. Hard working, creative, innovative with strong leadership capabilities. Proficient at planning and managing time effectively. Experienced with Microsoft software packages.

Professional Summary
Accomplished and results-oriented banking professional with over a decade of experience driving operational excellence, client relationship management, and regulatory compliance in the financial services sector. Proven ability to manage high-value corporate portfolios, optimize customer experience, and ensure full adherence to internal and external compliance standards. Adept at streamlining banking operations, enhancing customer satisfaction (15% increase across 100+ corporate accounts), and collaborating across teams to deliver strategic business outcomes. Recognized for integrity, attention to detail, and commitment to continuous improvement. Seeking to contribute expertise and leadership to a forward-thinking financial institution.

Flexible Customer solution specialist who works well independently and collaboratively with other departments. Strong organizational and communications skills for thinking quickly and solving problems in fast-paced environment. Adept at handling multiple tasks efficiently and accurately, exhibiting professionalism and maintaining confidentiality at all times. I'm Knowledgeable and dedicated customer service professional with extensive experience in customer service industry. Solid team player with outgoing, positive demeanour and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. I am hardworking and passionate job seeker with strong organizational skills eager to secure entry-level. Ready to help team achieve company goals. Energetic and empathetic individual with knack for effective communication and problem-solving. Possesses fundamental understanding of customer service principles and adept at utilizing digital tools and software. Committed to fostering positive customer experiences and resolving inquiries efficiently.

PRITAM MESHRAM

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Customer Service Officer

Education

Bachelor of Arts -

HSC -

SSC -

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Customer Service Officer

Bachelor of Arts -

HSC -

SSC -

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