PRITAM MUKHERJEE
Aspiring Operations Role
Bankura,WB
Summary
Operational Executive supporting day-to-day administration, customer correspondence, and HRMS updates across fast-moving office workflows. Coordinates shipping and receiving status, manages Zoho People and Zoho Email, and keeps paperwork and data entry moving accurately. Strengthens internal communication by routing updates, organizing inboxes, and handling wholesale account messages.
Overview
3
3
Languages
3
3
years of professional experience
Work History
Freelancing
Any Type of Online Work
01.2024 - Current
- Developed customized solutions to address unique client needs, resulting in repeat business and referrals.
- Enhanced client satisfaction by delivering high-quality work within deadlines.
- Strengthened client relationships with consistent communication and timely project updates.
- Expanded professional network through attending industry events and engaging in online communities.
Operational Executive
REDSOL PTE LTD
04.2021 - 05.2023
- Achievements/Tasks
- - Communicated status updates on shipping and receiving dates to internal team, ensuring alignment and timely information flow.
- - Communicated with the internal team to provide status updates for both shipping and receiving dates.
- - Streamlined operations by addressing customer correspondence and managing data communications, enhancing responsiveness.
- - Completed daily paperwork and computer data entry according to management directions.
- - Managed incoming and outgoing emails while overseeing wholesale account for consumers, maintaining efficient communication.
- Work From Home(WFH)
Education
MBA - Marketing Management
Vidyasagar University
Kolkata, India 04.2001 -
B.Tech - Mechanical Engineering
NSHM Knowledge Campus
Durgapur, India 04.2001 -
Skills
Microsoft Office Suite
QuickBooks
Zendesk
Zoho
Trello
Workflow coordination
Customer correspondence
Data entry
HRMS administration
Shipping & receiving coordination
Vendor management
Confidentiality
Office administration
Invoice processing
Meeting coordination
Calendar management
Records management
Document control
Timeline
Freelancing
Any Type of Online Work
01.2024 - Current
Operational Executive
REDSOL PTE LTD
04.2021 - 05.2023
MBA - Marketing Management
Vidyasagar University
04.2001 -
B.Tech - Mechanical Engineering
NSHM Knowledge Campus
04.2001 -
OTHER RESPONSIBILITIES
- Event Moderator
- Responsible for keeping the presentation organized, making it easy for the customers to understand.
- Wholesale Moderator
- Used Microsoft Excel/V-look-up, H-lookup, and other functions) to develop wholesale proforma invoices.
- Feedback Moderator
- Resolved product issues by sending questionnaires to the customers, and resolve product issues through effective communication with consumers.
Hobbies
Driving, Googling, Curiousness