PRITAM PAUL

• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Managed inventory control, cash control, and store opening and closing procedures.

• Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
• Maintained ethical and positive working environment.
• Established and cultivated solid business relationships with new or existing clients.
• Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
• Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.

• Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for sales.
• Exceeded targets by building, directing, and motivating high-performing sales team.
• Targeted prospects in other territories through careful research of competitor products, services, and trends.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.

• Mentored new hires, resulting in stronger staff development and increased productivity.
• Performed continuous evaluations of content and plans to enhance delivery and improve effectiveness.
• Scheduled and taught in class and online courses to increase learning opportunities.
• Monitored participant workflow and behaviors throughout training process.

• Trained and developed students' skills in computer hardware and networking.
• Used lectures, demonstrations and discussions to instruct students individually and in small groups.