Offering 20 years of experience
Production Support Specialist with 20+ years of experience in delivering seamless technical support and ensuring system reliability in high-pressure, 24/7 environments. Expertise in incident management, root cause analysis, and automation of routine tasks to optimize system performance. Adept at collaborating with cross-functional teams and stakeholders to achieve operational excellence. General Business knowledge of trade execution, order generation, portfolio modelling. Domains – Payments, Financials, Automobile An effective communicator with commitment to performance excellence in training and motivating teams of Technical Team Leaders and Account Managers to maintain deliverables as per SLA standards.
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