Exploring distant lands, Capturing moments, Feeling the music
PRITESH PRABHU
Human Resource and Training
Mumbai Suburban,Maharashtra
Summary
Transforming Organizations with 17 Years of Human Resource and Training Expertise: Cultivating Talent, Fostering Growth. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
19
19
years of professional experience
3
3
Certifications
Work History
Head Human Resource Operation, Training and Strategy
Vidcom Business Private Limited (RNFI Group)
Mumbai, Delhi
8 2021 - Current
- Spearheaded implementation of a new employee training program, resulting in a 20% increase in employee retention and satisfaction
- Led a team of HR professionals in the development and execution of performance management strategies, resulting in a 15% increase in employee productivity
- Developed and implemented a diversity and inclusion training program, resulting in a more inclusive and equitable workplace culture
- Established and maintained relationships with external training providers to ensure access to high-quality professional development opportunities for all employees
- Formulated and executed HR policies and procedures to ensure compliance with all federal and state regulations, resulting in zero violations during annual audits
- Collaborated with senior leadership to create and implement a long-term HR strategy to align with the company's overall business
- Oversaw the design and implementation of a company-wide leadership development program, resulting in a 25% increase in employee retention and a 15% improvement in succession planning.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Maintained accurate records of financial transactions for ease of reference in budget analysis or audits.
- Developed and maintained relationships with key internal stakeholders.
- Improved project outcomes by conducting thorough market research that informed strategic marketing decisions.
General Manager in Talent and Training
EduBridge Learning Pvt Ltd
Mumbai
08.2020 - 08.2021
- Implemented innovative training programs resulting in a 15% increase in employee retention and a 20% boost in overall productivity
- Spearheaded the development of a comprehensive talent management strategy, leading to a 10% decrease in turnover rates within the first year
- Led a team of trainers to deliver engaging and interactive workshops with consistently high participant ratings
- Collaborated with department managers to identify skill gaps and develop targeted training initiatives, leading to a 25% increase in employee satisfaction scores
- Monitored and evaluated the training program's effectiveness and success periodically and reported on them
- Coordinated with clients for the better upgrade of content
- Ensured successful implementation of learning from 'Train-The-Trainer' sessions and onboarding, providing support for questions and feedback.
Lead Learning and Development & Talent Acquisition
Nearby Technologies Pvt Ltd
Mumbai
07.2019 - 08.2020
- Managed training for Travel nearby and Pay nearby Pan India
- Led, managed, and developed talent acquisition and organization and workforce team across multiple locations
- Built a data-driven Talent Acquisition and Diversity and Inclusion function, including analytics that provided insight and decision support; defined, developed, and implemented key recruitment and diversity metrics that helped drive business results and move the organization from diversity to inclusion
- Conducted product training for new products to be launched in Pan India
- Received Award and Recognition for the Top performers in Pan India by WOW Club
- Collaborated with the Sales and Technology Team for better product development and training on new products for effective understanding
- Conducted and developed interactive and team building employee engagement activities and employee recognition programs to help decrease employee attrition
- Identified and assessed future and current training needs through job analysis, career paths, service audits, and consultation with managers
- Identified Buddy trainers for every new training and conducted Train the Trainer sessions for new Buddy trainers, ensuring successful and timely execution of internal training.
Senior Manager -Learning & Development
BCD Travel
Mumbai
06.2017 - 07.2019
- Identified training needs and aligned them with required training programs to increase efficiency in performance and maintain brand standards
- Trained staff at all levels in induction, leadership skills, behavioral skills, communication skills, and grooming to enhance operational effectiveness and professionalism within team members
- Conducted train the trainer program and assessed and certified participants for the same
- Conducted product training for new product launches
- Created and designed training content based on assessed training gaps, ensuring alignment with company standards, budgets, and policies
- Prepared feedback analysis reports, training calendar, and other MIS reports
- Developed and implemented strategic training programs to enhance employee performance and drive organizational growth
- Collaborated with cross-functional teams to identify training needs and design customized solutions to address skill gaps and drive employee development.
- Enhanced company reputation by driving successful initiatives that addressed client pain points effectively.
- Mentored junior staff members for skill development and career progression within the organization.
Senior Manager and Centre Head - Centre of Learning
Thomas Cook (India)
Mumbai
06.2011 - 06.2017
- Trained individuals at all levels on induction, quality service, communication skills, grooming, selling techniques, teamwork, leadership, soft skills, Train the Trainer, online & distant trainings, management trainee program & industrial trainee program
- Determined training needs, identified training gaps & conducted various training programs on functional and behavioral topics in Hospitality to enhance operational efficiency and facilitate efficacy in operations
- Achieved Centre Sales Targets with sales force, implemented Centre sales & BTL/Promotional strategies (Pan India)
- Increased brand awareness through Digital Marketing (Online Marketing Campaign) and Social Media platforms such as Facebook, Instagram, Twitter & YouTube for Centre of Learning
- Planned Marketing strategies and implemented new and innovative solutions for brand development, Web Site Traffic Growth, SEO, Business Plan and Sales Strategy Development, Public Relations for all Centre of Learning
- Conducted Sales and Marketing activities Pan India for Corporate clients such as Wipro Travel processes and World Network Services
- Developed systems and procedures to ensure optimal utilization of generated leads
- Managed various marketing campaigns like newsletters and e-mail blasts for customer engagement
- Negotiated contracts with hotels (Pan India) for training programs within budget for maximum profitability
- Provided Soft Skill Training for Corporate clients like IRCTC
- Served as Destination Trainer for Tourism boards such as Tourism Authority of Thailand, Madhya Pradesh Tourism, Switzerland Tourism Board, Canada Tourism Board, Egypt Tourism Office, Czech Republic Tourism, and Israel Tourism Board for Travel agencies (Pan India).
Senior Lecturer
Kohinoor College of Hotel Management
Mumbai
09.2008 - 06.2011
Butler
Le Royal Meridien
Mumbai
11.2005 - 06.2008
Education
Bachelor of Hotel And Tourism Management Studies -
Mumbai University
Mumbai University 06.2007 - 06.2007
Diploma in Hotel Management (MSBTE) -
Maharashtra Technical Studies
Kohinoor College Of Hotel Managment 06.2002 - 2005.04
Skills
Certification
IATA Instructional Techniques (IATA Certified Trainer), Singapore, 2018, Distinction
Accomplishments
- Received twice Roll of Honor award for exceptional service at Thomas Cook (India)
- Employee of the Quarter in Edu Bridge Learning Pvt Ltd
- Conducted Honors program at St Xavier's College, Mumbai
Contact No
+91 9920098299
Personal Information
- Date of Birth: 04/19/1984
- Gender: Male
- Nationality: Indian
Interests
Timeline
General Manager in Talent and Training
EduBridge Learning Pvt Ltd
08.2020 - 08.2021
Lead Learning and Development & Talent Acquisition
Nearby Technologies Pvt Ltd
07.2019 - 08.2020
Senior Manager -Learning & Development
BCD Travel
06.2017 - 07.2019
Senior Manager and Centre Head - Centre of Learning
Thomas Cook (India)
06.2011 - 06.2017
Senior Lecturer
Kohinoor College of Hotel Management
09.2008 - 06.2011
Bachelor of Hotel And Tourism Management Studies -
Mumbai University
06.2007 - 06.2007
Butler
Le Royal Meridien
11.2005 - 06.2008
Diploma in Hotel Management (MSBTE) -
Maharashtra Technical Studies
06.2002 - 2005.04
Head Human Resource Operation, Training and Strategy
Vidcom Business Private Limited (RNFI Group)
8 2021 - Current
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