Pritesh Pravin Kotian
Dombivali
Overview
2025
2025
years of professional experience
Work History
Customer Service Representative
Dream 11
Mumbai
01.2024 - 12.2024
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with inquiries and product-related issues.
- Handled complaints efficiently while maintaining a positive attitude.
- Processed customer orders and ensured accurate fulfillment.
Customer Care Representative
Tata Cliq Luxury
Mumbai
09.2023 - 01.2024
- Resolved customer complaints efficiently through effective communication.
- Assisted customers with product inquiries and order placements.
- Provided product recommendations based on customer preferences and needs.
- Conducted follow-ups to ensure customer satisfaction with purchases.
- Collaborated with colleagues to enhance overall customer service experience.
ORM executive
Bc Web wise
Mumbai
03.2019 - 09.2019
- Developed strategic marketing plans to enhance brand visibility and engagement.
- Managed client communications to ensure alignment on project goals and deliverables.
- Analyzed data from web analytics tools to optimize online marketing efforts.
- Assisted in creating engaging social media campaigns to boost audience interaction.
- Conducted market research and analysis to identify potential business opportunities.
- Developed and implemented strategies to increase executive efficiency.
Computer Data Entry Operator
Sunshine
Sih
Education
SSC -
S.K.Patil English Medium School
HSC -
Abhinav Vidyalay
Skills
- Good communication skills
- Patient listener
- Like to learn and improve my skills and knowledge
Personal Information
Date of Birth: 05/21/99
Hobbies and Interests
- Playing Sports - Cricket, Football, Volleyball, Kabbadi
- Dancing
- Mimicry
Projects
Hero Moto Corp, Handled social media platforms - Facebook, Twitter, Instagram, 04/01/18, 09/01/19
Known Languages
Date of Birth: 05/21/99
Father Name
Date of Birth: 05/21/99
Timeline
Customer Service Representative
Dream 11
01.2024 - 12.2024
Customer Care Representative
Tata Cliq Luxury
09.2023 - 01.2024
ORM executive
Bc Web wise
03.2019 - 09.2019
Computer Data Entry Operator
Sunshine
SSC -
S.K.Patil English Medium School
HSC -
Abhinav Vidyalay